Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Polite, accommodating, and efficient. I won’t service my vehicle without Josh Sandoval as my service coordinator. He sets a great example for how customers should be treated and communi I won’t service my vehicle without Josh Sandoval as my service coordinator. He sets a great example for how customers should be treated and communicated with. More
I will return to this dealership should I come to the decision to purchase another vehicle! I will also drop by from time to time to chat and drink the free coffee! decision to purchase another vehicle! I will also drop by from time to time to chat and drink the free coffee! More
I have had solid service for almost five years. They have addressed every issue that another shop caused, and because of that, I trust them. They are thorough, and their customer service is top-not They have addressed every issue that another shop caused, and because of that, I trust them. They are thorough, and their customer service is top-notch; they remedy mishaps. I appreciate every member of their team. More
Great customer service! I feel that I got a tremendous deal, and excellent service. From salesman Jason Charon to the finance manager, all great! I feel that I got a tremendous deal, and excellent service. From salesman Jason Charon to the finance manager, all great! More
It was great! Wade took care of us from first phone call. He had the blue Jeep off the little mountain when we got there! We had been dealing with three other Wade took care of us from first phone call. He had the blue Jeep off the little mountain when we got there! We had been dealing with three other Jeep places for six weeks of frustration. More
I don't tolerate liars. The salesman lied to me. He told me he would locate the owner's manual that came with my car for me. I have called twice and emailed once (to Dorena The salesman lied to me. He told me he would locate the owner's manual that came with my car for me. I have called twice and emailed once (to Dorena I think). I have been in the lobby twice to ask about it. The 2nd time he wouldn't even come to the front to talk to me even though he was there. I will never buy another car from this dealership or any other Big Star establishment. More
The best dealership that I’ve ever had the pleasure of buying a vehicle from. Erik and the whole team made owning my dream truck a reality. Thank you so much to Big Star! buying a vehicle from. Erik and the whole team made owning my dream truck a reality. Thank you so much to Big Star! More
Poor communication and updates regarding the status of repairs from the service department and service advisor. Difficult contacting representatives via phone or email. repairs from the service department and service advisor. Difficult contacting representatives via phone or email. More



