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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,577 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,576 reviews
Verified Customer
August 15, 2023
Our sales consultant, Jacob Murillo, was very professional and went out of his way to ensure that our purchase was easy and fast. Thanks for your help James. professional and went out of his way to ensure that our purchase was easy and fast. Thanks for your help James. More
by Jdales_1
Employees Worked With
Jacob Murillo, Zachary Taylor, Madison Spencer, Sky Dejohn
August 14, 2023
The service was outstanding. Everyone was very welcoming and helpful. They definitely went out of their way to make me feel like we were going to be taken care of. Thank you Everyone was very welcoming and helpful. They definitely went out of their way to make me feel like we were going to be taken care of. Thank you More
by jacob_hill7
Employees Worked With
Madison Spencer, Sky Dejohn
August 13, 2023
Customer service is questionable in some cases. At this time I've been waiting for a part from the service department for over 2 weeks for my vehicle. Haven't been contacted. At this time I've been waiting for a part from the service department for over 2 weeks for my vehicle. Haven't been contacted. More
by michaelmaes
Employees Worked With
Madison Spencer, Sky Dejohn
August 09, 2023
Left without official paperwork detailing purchase. Sent a flash drive via mail - no information displayed. Waiting to receive hard copy. Drove off of lot in brand new vehicle, and had a Uconnect e Sent a flash drive via mail - no information displayed. Waiting to receive hard copy. Drove off of lot in brand new vehicle, and had a Uconnect error display on screen. Salesman unsure of cause, and told me to come in that Saturday. Arrived to Service Center that Saturday, and was told to come back Monday when more individuals working inside. Came back that Thursday, and was told something needed to be replaced, and the part was in to do so. Told it should take an hr to an hr and a half. After almost 2 hr wait, told that a module needed to be ordered, and I would need to return the vehicle and drop off for at least 2-3 days before getting it back. More
by pettigrevl
Employees Worked With
Sky Dejohn
