Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Very polite and professional. Keeping me up to date every step of the way and adds a video when reviewing Keeping me up to date every step of the way and adds a video when reviewing More

I was pleased with the service on my truck. They diagnosed the problem quickly and made the repair in a timely manner. They diagnosed the problem quickly and made the repair in a timely manner. More

Overall not a great experience here. Service department is not very professional, and has some employees with very rude attitudes. Would never get my car serviced here again. My car buyi Service department is not very professional, and has some employees with very rude attitudes. Would never get my car serviced here again. My car buying experience was below average and financing was even more so below. Given the fact that the store calls me a week later because they submitted paperwork incorrectly and now things changed due to their mess up. The only person who was very helpful was Kenny. More

This time everything went great. Paul was very helpful and easy to work with. Keep it up! Paul was very helpful and easy to work with. Keep it up! More

Extremely disorganized, bad service department, bad attitudes. Would personally never go back after this experience attitudes. Would personally never go back after this experience More

Our sales consultant, Jacob Murillo, was very professional and went out of his way to ensure that our purchase was easy and fast. Thanks for your help James. professional and went out of his way to ensure that our purchase was easy and fast. Thanks for your help James. More

The service was outstanding. Everyone was very welcoming and helpful. They definitely went out of their way to make me feel like we were going to be taken care of. Thank you Everyone was very welcoming and helpful. They definitely went out of their way to make me feel like we were going to be taken care of. Thank you More

Customer service is questionable in some cases. At this time I've been waiting for a part from the service department for over 2 weeks for my vehicle. Haven't been contacted. At this time I've been waiting for a part from the service department for over 2 weeks for my vehicle. Haven't been contacted. More

Had a great experience and would purchase again from this dealership. Everyone was pleasant to deal with dealership. Everyone was pleasant to deal with More

Left without official paperwork detailing purchase. Sent a flash drive via mail - no information displayed. Waiting to receive hard copy. Drove off of lot in brand new vehicle, and had a Uconnect e Sent a flash drive via mail - no information displayed. Waiting to receive hard copy. Drove off of lot in brand new vehicle, and had a Uconnect error display on screen. Salesman unsure of cause, and told me to come in that Saturday. Arrived to Service Center that Saturday, and was told to come back Monday when more individuals working inside. Came back that Thursday, and was told something needed to be replaced, and the part was in to do so. Told it should take an hr to an hr and a half. After almost 2 hr wait, told that a module needed to be ordered, and I would need to return the vehicle and drop off for at least 2-3 days before getting it back. More