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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.2
1,636 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,636 reviews

July 18, 2023

I reached out through the website and was called right away. Made an appointment for that evening. Test drove the car and then sat down and made a deal. The whole process was smooth and professional. More

by jdwood62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis , Madison Spencer, Sky Dejohn
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July 18, 2023

Paul is very helpful & is always willing to make sure I get the best service. Even if it's for a simple oil change, he goes out of his way to make sure I do not need anymore services on my Wrangler More

by breana.pardo01
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Davila
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July 18, 2023

I think it needs to improve its communication. They should also keep up with the demand when it comes to loaner vehicles. More

by bxm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
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Jul 24, 2023 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Hello, We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Ryan Davis, General Manager rdavis@bigstardodge.com

July 17, 2023

Took my truck in for service, exceptional customer service! Adrian was knowledgeable and upfront about costs and expectations. Would definitely continue to service all my vehicles here! More

by lore21grim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian, Madison Spencer, Sky Dejohn
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July 17, 2023

Best customer service experience I’ve had in a very long time. Thank you Mehma! More

by cwschmitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehma
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July 17, 2023

Vincent is great to work with! He was able to ensure I got my truck back in time for work and was very helpful! More

by kdmik82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent, Madison Spencer, Sky Dejohn
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July 16, 2023

Professional, Courteous and knowledgeable. Looking forward to dealing with Vince as he takes care of business. More

by boydholbrookjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince in Service.
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July 16, 2023

Service was excellent. My first visit very satisfied With all aspects. Will be returning for my maintenance More

by dhughes533
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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July 16, 2023

Good service, I highly recommended came up here without appointment and they are very helpful More

by GILBERTAGUILAR820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Madison Spencer, Sky Dejohn
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July 16, 2023

Awesome experience. Great prices. Great sales person. This was the best experience we’ve ever had with a dealership. More

by JASMITH0776
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber, Madison Spencer, Sky Dejohn
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