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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.2
1,636 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,636 reviews

July 15, 2023

Very professional and serving. I thank the for the attention to my wants lol.Thanks guys More

by thechucke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
July 14, 2023

Great service and a very pleasant experience on my last purchase. My sales rep was very proficient and used the time very efficiently to get me in and out in my new truck. More

by rayjuman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
July 14, 2023

We are thrilled with our purchase. Big Star Dodge made the process of our purchase easy. Jerrid was great and was extremely helpful. We interacted with several people at the dealership More

by Mitzi58King
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerrid Comeaux
June 10, 2023

The test drive and salespeople are incredible; the issue is the financing team. Somehow they entered my mother's birthdate wrong and then came back telling me we couldn't get approved for a reasonable rate. More

by WGUT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wade, Manager of Finance
Jun 12, 2023 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet expectations. We are currently evaluating the circumstances regarding your review, in the meantime please feel free to contact us directly using the information below. Thank you. Ryan Davis, General Manager rdavis@bigstardodge.com

May 12, 2023

I had the pleasure of speaking with kitty and shewas very nice and was able to help me get a oil and break change for a great price!! More

by J2225
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitty Joseph
May 11, 2023

The selling price had a lot of add-ons attached as “dealer preparation” fees. I just wanted to pay for the car, tax, license and registration fees. They removed two of the three items after Incomplain More

by bledsoewilbert
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wade
May 05, 2023

I really had no hopes of driving off the lot with a new car, but then a blessing called Kevin Babu made it happen. Not only was he super kind and caring, he actually listened to my needs and did everything More

by Diamond2399
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Babu
November 05, 2022

Kevin Babu, was a great salesman and no hassle! Quick and easy! I had a great experience with my Truck buying! Thanks again. Chris Deer Park More

by cmbeckham2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
Nov 10, 2022 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 30, 2022

I got a 2091 RAM and Dennis my Sales Rep I saw the truck online and because of my job I could not come down to the dealership to look at it and test drive it. So, I just had to trust Dennis on what he was t More

by wsbarnie22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DENNIS, Madison Spencer
September 17, 2022

While having my 2017 Dodge Ram serviced and being walked past by numerous sales representees I was approached by Kaitlyn Fischer who had gotten up from her desk and asked if there was anything she could hel More

by D.C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Fischer Sales Consultant
Sep 22, 2022 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

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