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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,636 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
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Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,636 reviews
Verified Customer
July 14, 2023
Great service and a very pleasant experience on my last purchase. My sales rep was very proficient and used the time very efficiently to get me in and out in my new truck. purchase. My sales rep was very proficient and used the time very efficiently to get me in and out in my new truck. More
by rayjuman
Employees Worked With
Richard
July 14, 2023
We are thrilled with our purchase. Big Star Dodge made the process of our purchase easy. Jerrid was great and was extremely helpful. We interacted with several people at the dealership Big Star Dodge made the process of our purchase easy. Jerrid was great and was extremely helpful. We interacted with several people at the dealership and everyone was so kind and welcoming More
by Mitzi58King
Employees Worked With
Jerrid Comeaux
June 10, 2023
The test drive and salespeople are incredible; the issue is the financing team. Somehow they entered my mother's birthdate wrong and then came back telling me we couldn't get approved for a reasonable rate. is the financing team. Somehow they entered my mother's birthdate wrong and then came back telling me we couldn't get approved for a reasonable rate. She then received calls from Amoco Credit Union telling her the birthdate needed to be entered correctly and that they must resubmit. The dealership resubmits, only to get the year wrong this time on the birthdate! They have a copy of our driver's licenses; how are they continuously submitting applications with the wrong birthdate? We both have over six hard queries on our credit reports from the various banks, most of which are two to the same bank as a result! This is ridiculous. I received a call just a few minutes ago (the next day) saying my birthdate needed to be corrected; they put the wrong year for me too! Strangely, my mother's 810 credit score and my 745 scores were not approved for a decent APR on a Jeep! That would make lots of sense with the birthdates being wrong multiple times! More
by WGUT
Employees Worked With
Wade, Manager of Finance
May 11, 2023
The selling price had a lot of add-ons attached as “dealer preparation” fees. I just wanted to pay for the car, tax, license and registration fees. They removed two of the three items after Incomplain “dealer preparation” fees. I just wanted to pay for the car, tax, license and registration fees. They removed two of the three items after Incomplained, however I expected more integrity in the sell. More
by bledsoewilbert
Employees Worked With
Wade
May 05, 2023
I really had no hopes of driving off the lot with a new car, but then a blessing called Kevin Babu made it happen. Not only was he super kind and caring, he actually listened to my needs and did everything car, but then a blessing called Kevin Babu made it happen. Not only was he super kind and caring, he actually listened to my needs and did everything in his power to get me a great deal. Every dealership and every person needs a Kevin🥰❤️🙏🏾. More
by Diamond2399
Employees Worked With
Kevin Babu
November 05, 2022
Kevin Babu, was a great salesman and no hassle! Quick and easy! I had a great experience with my Truck buying! Thanks again. Chris Deer Park Quick and easy! I had a great experience with my Truck buying! Thanks again. Chris Deer Park More
by cmbeckham2003
Employees Worked With
Madison Spencer
September 30, 2022
I got a 2091 RAM and Dennis my Sales Rep I saw the truck online and because of my job I could not come down to the dealership to look at it and test drive it. So, I just had to trust Dennis on what he was t online and because of my job I could not come down to the dealership to look at it and test drive it. So, I just had to trust Dennis on what he was telling me was the truth. He went above the call of duty to help me feel good about buying the truck. I got the truck and drove it for about a month before writing this review. EVERYTHING Dennis said was the truth and EVERYTHING he said he would do HE DID. He is one great guy and a very good salesperson. I can this my next car buy will be with he and I would recommend him to anyone wanting to buy a car... More
by wsbarnie22
Employees Worked With
DENNIS, Madison Spencer
September 17, 2022
While having my 2017 Dodge Ram serviced and being walked past by numerous sales representees I was approached by Kaitlyn Fischer who had gotten up from her desk and asked if there was anything she could hel past by numerous sales representees I was approached by Kaitlyn Fischer who had gotten up from her desk and asked if there was anything she could help with. I explained my vehicle was being serviced. The dealership had recently remodeled the showroom and waiting area. Mrs. Fischer pointed out the coffee machine, water dispenser and rest area waiting room area with cell phone chargers. Mrs. Fischer stated if I needed anything simply ask. I had browsed the website the night before and told her I would like to look at a vehicle that was mentioned. Mrs. Fischer obtained keys to a vehicle just like the one I had seen and brought it up front for viewing. I explained I was looking for a certain color and she promptly took me to view that vehicle. I gave her the specifications / expectations and a do not go over payment number. Within 45 minuets I was given a number I couldn't turn down as my expectations had been met. I went home with my new 2022 Dodge Lone Star within the hour. Mrs. Fischer contacted me the following day as well as the one-week anniversary of my purchase simply to make sure I was still happy with the vehicle and the service from the dealership. The work ethic displayed by this employee should be recognized by Lone Star Dodge in Webster Texas as being outstanding as well as her nonaggressive sales style and knowledge of the products she represents. More
by D.C.
Employees Worked With
Kaitlyn Fischer Sales Consultant
