Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Eugene Owens was so easy to work with! He showed us a few used Jeep Compasses and was very patient while we decided. Thank you so much for all your help. You made the whole process enjoyable! used Jeep Compasses and was very patient while we decided. Thank you so much for all your help. You made the whole process enjoyable! More

These guys pull all of the stereotypical dealer tricks. Lowball your trade by thousands of dollars, refuse to provide your qualified Affiliate pricing until you tell them how much you owe on your trade, re Lowball your trade by thousands of dollars, refuse to provide your qualified Affiliate pricing until you tell them how much you owe on your trade, refuse to bring your keys back, leave you waiting 20+ minutes while they talk to the manager. The advertised pricing online is also not available unless you qualify for each set of discounts, very much a scam to get you in the door and attempt to wear you out with the back and forth. The conditional offers listed on the online price are only part of what you have to qualify for apparently. Affiliate pricing is supposed to be below dealer invoice and was very much NOT so. Not sure who is leaving the good reviews but read the bad reviews for the reasoning behind them and you'll see they are legitimate reviews. More

Not as long as other dealerships. I was able to get in the car of my choice! I Love my car! They took real good care of me and I am very happy! the car of my choice! I Love my car! They took real good care of me and I am very happy! More

Anthony was very helpful throughout the whole process. I am very lucky to be able to have him as a salesman. I would recommend using him. Thank you Anthony -Lauren am very lucky to be able to have him as a salesman. I would recommend using him. Thank you Anthony -Lauren More

Best and easiest car buying experience ever. The service and attention to detail are unparalleled. The selection of vehicles, no-pressure sales staff, and ultimate value for the money is superior to anyone and attention to detail are unparalleled. The selection of vehicles, no-pressure sales staff, and ultimate value for the money is superior to anyone else in the area. Clear Lake Dodge Chrysler Jeep FIAT is where we will continue to shop for outstanding cars at outstanding prices. More

Horrible service department, provide you with a quote over the phone listing repairs and warranty coverage and providing completion date... All of which were not even close to the actual. Delays for 4 over the phone listing repairs and warranty coverage and providing completion date... All of which were not even close to the actual. Delays for 4 days on simple repairs and cost went from $825 to over $1300 More

Bait and switch tactics. Wanted to sell vehicle for $6000 over website advertised price. Tried telling be dealer discount included rebates although they were listed separately. Total scam. I even emailed the over website advertised price. Tried telling be dealer discount included rebates although they were listed separately. Total scam. I even emailed the general manager who responds to the negative reviews. I'll let you guess if I've heard back. Don't bother with this place. More

My boyfriend and I worked with TJ and Jessica and bought his new Dodge Ram and they really helped us to get a good deal! Recommend them both. his new Dodge Ram and they really helped us to get a good deal! Recommend them both. More

Surprisingly decent experience To start, I had no intentions of buying from CLear Lake Dodge. Ive been searching for a Ram 1500 for almost the past year, mostly watching prices and To start, I had no intentions of buying from CLear Lake Dodge. Ive been searching for a Ram 1500 for almost the past year, mostly watching prices and rebates, trying to time it right. I contacted multiple dealerships across the area to get the real price, because we all know the internet price is not the real price. I contacted the dealership inquiring about one vehicle and asking the actual price, but never heard anything back. Not a big deal to me, as I wasn’t actually ready to buy. The dealer add-ons is close to $3,000, which is about the same as everyone else around here and they all say it’s not removable. Skip ahead to July and I’m doing my normal browsing and find a Ram in the color I like with an Internet price that I can agree with. I contact the dealership and get a response from the internet manager and get a sales rep Email as well. Amber was my sales rep, I asked to come in for a test drive. We agree to a date and time. I showed up at that time and she had the vehicle already parked up front with the keys on her desk. My only complaint about the test drive is the truck had less than 20 miles to empty which doesn’t give you much of a good test drive. We discussed price and I got all the add-ons pricing which put the truck a little out of my comfort zone with price. I wasn’t able to take the printout of the price and fee schedule due to their policy, is what I am told, which I did not appreciate. I was able to get a quick photo of it to be able to review at home. I decided to not go with this truck because of the price. While I was doing the test drive, I also got my trade in appraised and their value was about $2,000 less than other appraisals (highly recommend getting trade ins appraised at different places like Texas direct auto and carvanna). I inquired about that and was told that the quote given was the best they could do. A few days later, I saw a similar truck that was cheaper. Knowing the add-ons and fees now, I knew this would be in my price range. I texted Amber and asked to do a test drive. I came in the next morning and she again had the truck up front and keys ready. This truck had just arrived the night before, when I saw it online, so it had not been inspected yet. I wasn’t able to drive it legally on the street (also annoying) but Is as able to drive around the lot. We sat down and discussed price again. Amber was able to do the same deal we discussed a few days earlier on the other truck. We also agreed on the dealership paying for a spray in bed-liner. With that, we made a deal. This process only took 30 minutes maybe. I did not want to finance through the dealership, as that was a big complaint I see on the reviews. I financed through my credit union but still had to do paperwork with the finance at the dealership. That process occurred the next day and took about 2 hours (most of it being waiting for the finance manager to be ready and get his phone from his car....). I got the spray in bed liner installed at the place they use and found a small scratch in the paint. I contacted Amber about it and they agreed to do the touch up paint. Overall, I am pleased with the experience. There are definitely areas they could improve on (gas in vehicles, not making a customer wait for you to get your phone from your car). I never anticipated buying from them, but I do recommend Amber if you go there. She was on top of just about everything. One last item, their expensive service agreement isn’t worth it unless you plan on losing your key a bunch or damaging the interior constantly. Molar includes 4 oil changes in 2 years and a 1 year interior protection. They don’t tell you that until after you decline the service agreement. The reviews on the service department seem pretty terrible. I look forward to having a good experience with them in the future and can give a good review for that as well. More