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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,595 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
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Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,595 reviews
February 12, 2019
LEFT ON SIDE OF HWY 45 I TOOK MY CHRYSLER IN FOR REPAIRS THAT WERE STILL COVERED BY WARRANTY. I WASN'T ABLE TO GET A RENTAL THE SAME DAY BECAUSE THEY NEEDED DIAGNOSTICS FIRS I TOOK MY CHRYSLER IN FOR REPAIRS THAT WERE STILL COVERED BY WARRANTY. I WASN'T ABLE TO GET A RENTAL THE SAME DAY BECAUSE THEY NEEDED DIAGNOSTICS FIRST. I WASNT GIVEN A RIDE HOME WHICH WAS IN GALVESTON I WAS UBERED 15 MILES ONLY WHICH IS NEAR THE GREYHOUND DOG TRACK AND LITTERLY LEFT AT A GAS STATION ON HWY.45. THE SERVICE MANAGER TOLD ME THEY WERE ONLY ALLOWED 15 UBER MILES. I COULDN'T BELIEVE THAT A DEALERSHIP WOULD TREAT THEIR CUSTOMERS LIKE THIS. AND BY THE WAY THE WORK DONE TO MY VEHICLE WAS WELL OVER $2500.00 THEY HAVE HAD MY VEHICLE FOR OVER 7 DAYS NOW. I AM VERY UNHAPPY WITH THE SERVICE I HAVE RECEIVED AND DO NOT RECOMMEND THIS DEALERSHIP. More
by leftonhwy
Employees Worked With
SERVICE MANAGER
February 01, 2019
You will pay more than you think! I bought a Jeep Cherokee. The price that was presented to me by the sales associate was not what I was charged at the end of the financing process. Th I bought a Jeep Cherokee. The price that was presented to me by the sales associate was not what I was charged at the end of the financing process. The finance manager, Timmie, was not forthcoming with the total price that I would be financing. After 4 hours of waiting to agree on a price, I was asked to sign the final financial agreement and it was $2400 more than what was presented to me. This was done in a very insidious manner. I would never buy another vehicle from there again. More
by brenda444
Employees Worked With
Timmie, Jason
January 31, 2019
Kimberly Rocks!! Kimberly Johnson was very professional and helped me greatly with my needs. I’d highly recommend these services to everyone! Thank you Clear Lake Dodg Kimberly Johnson was very professional and helped me greatly with my needs. I’d highly recommend these services to everyone! Thank you Clear Lake Dodge! More
by MGreen13
Employees Worked With
Kimberly Johnson
January 17, 2019
Several calls to service to purchase a spare key Sold me a non functional key. I was told to pay $358.00 because the key would not program correctly however that was my loss because the key And progr Sold me a non functional key. I was told to pay $358.00 because the key would not program correctly however that was my loss because the key And programming was on me so I had to take the key and purchase a wireless piece needed for an additional $688.00 and then the key they sold me and programmed that did not work would work. I’m dealing with director now . Unbelievable that personnel as described above work for this dealership. More
by dodgevan.123
Employees Worked With
Brandon (employee) and manager Cole now dealing with director
December 05, 2018
30 Days for Repairs Worst Service department in the state of Texas 2nd time this dealer has done this to me it will never happen again they took 30 Business days for repa Worst Service department in the state of Texas 2nd time this dealer has done this to me it will never happen again they took 30 Business days for repairs More
by dbrumone
Employees Worked With
Karina Cane
October 22, 2018
Ginny is awesome! Ginny is very knowledgeable and has great customer service skills! Kept in contact with me throughout the service of my vehicle and notified me promt Ginny is very knowledgeable and has great customer service skills! Kept in contact with me throughout the service of my vehicle and notified me promtly when my truck was ready! More
by Trucks84
Employees Worked With
Ginny Cordle
October 20, 2018
Service A big Kudos to Ginny Cordle!! Thanks so much for all your help!! It sure is s good feeling when someone is truly honest with you! A big Kudos to Ginny Cordle!! Thanks so much for all your help!! It sure is s good feeling when someone is truly honest with you! More
by Lccpa
Employees Worked With
Ginny Cordle
October 20, 2018
Kiddos to Ginny Ginny is awesome to work with! If you want an experienced, honest and trust worthy advisor Ginny is your women! I’ve had multiple vehicles serviced a Ginny is awesome to work with! If you want an experienced, honest and trust worthy advisor Ginny is your women! I’ve had multiple vehicles serviced and Ginny has always been my advisor. She responds quickly to any questions or concerns I may have regarding my vehicles. More
by BD
Employees Worked With
Ginny Cordle
October 19, 2018
Knowledgeable and very pleasant. I came in with multiple questions about my vehicle and all was explained by Ginny! She was very knowledgeable about about my service questions! I woul I came in with multiple questions about my vehicle and all was explained by Ginny! She was very knowledgeable about about my service questions! I would highly recommend your dealership for any service. More
by Shell
Employees Worked With
Ginny Cordle
October 18, 2018
My service advise, Ginny, was awesome with every visit. I have my Dodge Durango and RAM 3500 service here rountinely. They’ve always taken good care of me and my vehicles no matter if it’s routine or other I have my Dodge Durango and RAM 3500 service here rountinely. They’ve always taken good care of me and my vehicles no matter if it’s routine or other issues. When you go in, be sure to ask for Ginny, she’s great. Or any of the others can assist you too. More
by RLCordle
Employees Worked With
Ginny
