
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Customer service Seth groom was a great help and had answred all my questions and concerns I had with purchasing a new vehicle thanx for helping me out Seth groom was a great help and had answred all my questions and concerns I had with purchasing a new vehicle thanx for helping me out More
The cloud I went into the car lot with the intention of "just looking" .... the likelyhood of not being questioned was not likely. So all of the sudden I'm cove I went into the car lot with the intention of "just looking" .... the likelyhood of not being questioned was not likely. So all of the sudden I'm covered by a cloud thinking it was going to rain... but on the contrary I was over shadowed by a tall salesman who didn't seem like the typical salesman. He started a conversation which felt like he was interested in what I had to say...not just selling me a car. we went inside in efforts to find more of what I was looking for online.- used car... which I could afford. He explained things well, was professional and even followed up. Even though a gloomy day, I left with a little light to look forward to, I guess not all salesman are pushy which gives me the desire to come back. More
Purchased 2 vehicles Great experience! We knew what we wanted & Jimmy ferguson helped it happen! No waiting... ended up purchasing two vehicles with 2 trade ins. Appreciat Great experience! We knew what we wanted & Jimmy ferguson helped it happen! No waiting... ended up purchasing two vehicles with 2 trade ins. Appreciate the great work... More
Worst company we have EVER dealt with Purchased a 2017 Jeep Wrangler on April 15th, 2017, It was the WORST experience EVER! The salesman harassed us, sent inappropriate and threatening vo Purchased a 2017 Jeep Wrangler on April 15th, 2017, It was the WORST experience EVER! The salesman harassed us, sent inappropriate and threatening voice messages, and text messages. He even lied about who he was just to get us to call the company back! I finally got a hold of the "Customer Service Manager" as per the "owners" reply. I was able to speak to Customer Service Manager who in turn promised me that he would send a CD on the new Jeep to my email (which we were supposed to have when we purchased the brand new Jeep) Today is June 26th, 2017 and still no email! I have made several calls to this company and asked to speak to the GM all of which have gone ignored! I then called and talked to Cindy asking for the "Corp offices phone number" she LIED to me and gave me the name of Ruben and the phone number of (281) 652-1502 told me that, that was the GM's boss. I got a hold of Ruben and asked him is he was the "GM's boss" he told me "no." This company also put 11 hard hits on our credit when we told them to go with the company that we already had a good standing with. My credit score fell from 785 to 689 just like that! Now I am fighting with the credit reporting agencies! This is the WORST company we have ever dealt with. My husband works in the oil industry and has warned all his fellow workers about Clear Lake Dodge. To date, they have now lost over 24 new sales for vehicles. Believe me; they will lose much more! DO NOT DO BUSINESS WITH THIS COMPANY!!!! More
Purchase new Ram truck Sales rep had great attitude and customer service skills. Management worked with me to get the deal I was comfortable without high pressure sales tact Sales rep had great attitude and customer service skills. Management worked with me to get the deal I was comfortable without high pressure sales tactics. I would recommend them to my friends. More
Very satisfied service. great service at the clear lake dodge dealership. Good price for 2016 red Dart. Salesman Brian Martin is very nice. I will come back again fo great service at the clear lake dodge dealership. Good price for 2016 red Dart. Salesman Brian Martin is very nice. I will come back again for my next car. Challenger. Lol More
The best car buying experience of my life!! I received the best customer service from Clear lake dodge! My salesman Christopher Hodder made the experience fun and he was very knowledgeable. If I received the best customer service from Clear lake dodge! My salesman Christopher Hodder made the experience fun and he was very knowledgeable. If you're looking for a new car I highly recommend Chris Hodder at clear lake dodge. 5 Stars!!!! More
Amazing Everyone was very nice and the attention was amazin we got exactly what we asked for and more. All our questions were answered and everything was takw Everyone was very nice and the attention was amazin we got exactly what we asked for and more. All our questions were answered and everything was takwn care of perfectly More
Best customer services experience !!!!!! Clear lake dodge goes the extra mile to give great customer satisfaction . My sales Person ( Randol Manjarrez ) . Exceeded my expectations with Clear lake dodge goes the extra mile to give great customer satisfaction . My sales Person ( Randol Manjarrez ) . Exceeded my expectations with great customer service ! And work hard to get me a deal and got me in to my new 2017 Dodge Changer of my choice . Meet all my need and wants . Walk me throu the entire process . Great sales person he is . Would recommend more customer to him . Thanks Randol and Clear lake Dodge 👍🏻. More
Great Service & Friendly Atmosphere I give Clear Lake Dodge 5 stars! I saw what I wanted & Christopher Hodder made the process smooth, quick & easy! I love my vehicle & I'll definitely b I give Clear Lake Dodge 5 stars! I saw what I wanted & Christopher Hodder made the process smooth, quick & easy! I love my vehicle & I'll definitely buy from there again in the future. Thanks Chris for making my car buying experience hassle-free! More