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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
2,092 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,092 reviews
December 11, 2023
Mehma Baig always takes care of us. Very helpful! Always find a way to make our experience positive besides taking care of the problem Very helpful! Always find a way to make our experience positive besides taking care of the problem More
by louismeans
Verified CustomerEmployees Worked With
Mehma Baig
December 09, 2023
Salesman was kind, energetic, and honest. He seemed like he genuinely cared about the sale. I would recommend this dealership to everyone. He seemed like he genuinely cared about the sale. I would recommend this dealership to everyone. More
by lisaparker2
Employees Worked With
Wade Robinson
December 06, 2023
We sat in the dealership for ever! After 5 hours we finally purchased the Jeep. It felt a but rushed on showing us the pricing. the Jeep was 38,000 and we added $2000 and ya'll gave me After 5 hours we finally purchased the Jeep. It felt a but rushed on showing us the pricing. the Jeep was 38,000 and we added $2000 and ya'll gave me $8500 for my Camaro. The numbers seemed odd. It seemed to me we should have been more at 28,000. But he assured me it was correct. They took the camaro across the street to be auctioned before we had even made the deal. More
by regi0
Employees Worked With
Madison Spencer, Sky Dejohn
December 06, 2023
Not a good experience with my service rep and the work performed. Was provided one cost and the invoice showed another. My service rep stated that he “was not trying to cheat me”. Communication was poor a performed. Was provided one cost and the invoice showed another. My service rep stated that he “was not trying to cheat me”. Communication was poor and the work performed was done poorly. Radiator doesn’t look like it was installed correctly and the roof trim replaced was bubbled up and not adhering properly, More
by John78
Employees Worked With
Ike
December 05, 2023
The shop did not fix the problem with our 2021 Durango but I feel the service overall was good. I was treated with respect and I feel like the staff really did care about trying to solve the problem with but I feel the service overall was good. I was treated with respect and I feel like the staff really did care about trying to solve the problem with our car. I know that decisions to abandon the effort Were made at levels higher than your dealership. More
by rw.1960
Employees Worked With
Memha,Daniel in service.
