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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
2,094 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,094 reviews
October 21, 2023
Closest RAM Pro-Master repair Center to Galveston. Good service, Needs more loaner cars. Be prepared to wait if parts aren't on site. Personnel are very good and attentive.. Good service, Needs more loaner cars. Be prepared to wait if parts aren't on site. Personnel are very good and attentive.. More
by pelican104
Verified CustomerEmployees Worked With
Keith, Mehma and Raphael in Service; Zuemy in Rentals
October 21, 2023
This dealership will NOT call me back to give me the radio antenna that should have been on the vehicle or the bag for the back window for the soft top to protect it. radio antenna that should have been on the vehicle or the bag for the back window for the soft top to protect it. More
by owensnum1
Employees Worked With
Elvis sold it to me and a different finance guy, Madison Spencer, Sky Dejohn
October 19, 2023
Because of the part, it took about three months to get my car “fixed,” but after driving it for ten minutes, the AC quit working again. After spending $1,000 to solve the problem, I was told that it would co car “fixed,” but after driving it for ten minutes, the AC quit working again. After spending $1,000 to solve the problem, I was told that it would cost more than $2,000 in addition to what I already paid. One extra part was added for the last fix, and the other extra part is for this new fix. I feel like the technician has been trouble shooting the issue by changing parts to what fixes it. Vincent has been amazing; I asked him to take over for Mehma because she was not communicating with me about my issue, and she said I needed to spend over $10,000 in repairs since my car will hit 50,000 miles in the next year or so. She also wouldn’t send me any estimates or any type of paperwork. I just wanted my car fixed by an expert; unfortunately, I will have to take it to a local shop because of the issues I’ve faced. The worst part is I feel like I spent three months and $1,000 not including my time for finding the part that no one could find and purchasing that part—for nothing. More
by Tanya
Employees Worked With
Vincent (5 stars) and Mehma (1 star)
