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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.1
2,091 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 2,091 reviews

December 05, 2018

30 Days for Repairs Worst Service department in the state of Texas 2nd time this dealer has done this to me it will never happen again they took 30 Business days for repa More

by dbrumone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karina Cane
Dec 06, 2018 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

We’re sorry if you felt you did not have the five star experience you deserve with us. If you'd like to speak with a member of our team about your experience in more detail, please contact our Customer Service Manager Michelle at mpaxton@clearlakedodge.com.

October 22, 2018

Ginny is awesome! Ginny is very knowledgeable and has great customer service skills! Kept in contact with me throughout the service of my vehicle and notified me promt More

by Trucks84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Cordle
Oct 22, 2018 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you!

October 20, 2018

Kiddos to Ginny Ginny is awesome to work with! If you want an experienced, honest and trust worthy advisor Ginny is your women! I’ve had multiple vehicles serviced a More

by BD
Recommend Dealer
Yes
Employees Worked With
Ginny Cordle
Oct 21, 2018 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you!

October 20, 2018

Service A big Kudos to Ginny Cordle!! Thanks so much for all your help!! It sure is s good feeling when someone is truly honest with you! More

by Lccpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Cordle
Oct 21, 2018 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you!

October 19, 2018

Knowledgeable and very pleasant. I came in with multiple questions about my vehicle and all was explained by Ginny! She was very knowledgeable about about my service questions! I woul More

by Shell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Cordle
Oct 19, 2018 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you Shell!

October 18, 2018

My service advise, Ginny, was awesome with every visit. I have my Dodge Durango and RAM 3500 service here rountinely. They’ve always taken good care of me and my vehicles no matter if it’s routine or other More

by RLCordle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny
Oct 18, 2018 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you!

October 07, 2018

Always Treated Right I have purchased 3 Jeep Wranglers from them since 2007 and they have always treated me right, from sales to service since the beginning, despite manag More

by Waynept1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Josh Ryan, Khris Harding
Oct 08, 2018 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you!

October 04, 2018

Josh and Chris (Service Dept) OUTSTANDING Josh (Service Advisor) and Chris (Repair Technician) have completely restored my faith in the Service Department at Clear Lake Dodge. I have NEVER had More

by yolandre46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Chris
Oct 04, 2018 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you!

August 24, 2018

THE WORST CUSTOMER PHONE SERVICE EVER The never answer their phone - it just rings and rings forever. Their Finance department is never available. They don't return calls or messages. I wo More

by Worst Ever!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Arce
Aug 24, 2018 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

We’re sorry if you felt you did not have the five star experience you deserve with us. If you'd like to speak with a member of our team about your experience in more detail, please contact our Customer Service Manager Michelle at 281-953-0005 or mpaxton@clearlakedodge.com.

August 19, 2018

Great service great deals at Clear Lake Dodge Chrysler Jeep I give them 5 stars because they have great delas and great service my sales man was great Jerrid Comeaux Answer me every question I hade there rea More

by Fabian Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrid Comeaux
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