Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

When we purchased our truck we bought a warranty that cover a loaner for extended service times. However, when I came in with the truck I was told we have none that I would be put in line with others. Su cover a loaner for extended service times. However, when I came in with the truck I was told we have none that I would be put in line with others. Surprisingly when I spoke with someone else two just popped up. My truck was there for a week and my wife had to come there to show them the sound that was in question. Only to be told before hand they found a water bottle under the passenger side front seat. It was rather frustrating that we were told the sound was coming from a water bottle under after all these run around it was a cracked heat plate in the exhaust system. Taking a week to find and diagnose (which my wife found for you) and having to fight for something that was promised on purchase was extremely exhausting. Josh was the service advisor that ended up helping us the most. Moving forward I will only deal with Josh for any services at your location. More

Este lugar Se ha convertido en mi lugar de ido para cualquier mantenimiento en todos mis vehículos. El personal es increíble y profesional, especialmente mi asesor de servicio, Adrian A. Es honesto y d cualquier mantenimiento en todos mis vehículos. El personal es increíble y profesional, especialmente mi asesor de servicio, Adrian A. Es honesto y directo sobre qué esperar en costo y plazo. ¡Se lo recomiendo a todo el mundo! ¡Gracias por cuidar siempre de mis camiones! More

Este lugar Se ha convertido en mi lugar de ido para cualquier mantenimiento en todos mis vehículos. El personal es increíble y profesional, especialmente mi asesor de servicio, Adrian A. Es honesto y d cualquier mantenimiento en todos mis vehículos. El personal es increíble y profesional, especialmente mi asesor de servicio, Adrian A. Es honesto y directo sobre qué esperar en costo y plazo. ¡Se lo recomiendo a todo el mundo! ¡Gracias por cuidar siempre de mis camiones! More

THE PROS ONLY WORK ON MY VEHICALS I trust no other. Great Job guys Thanks again Great Job guys Thanks again More

Great customer service, financial division is very informative! Work to really help you find a car that fits you and your budget! informative! Work to really help you find a car that fits you and your budget! More

The minute I walked in Christian Rodriguez new my name and last name. Christian was very attentive to my needs, he went beyond my expectations. In the future I will request him. and last name. Christian was very attentive to my needs, he went beyond my expectations. In the future I will request him. More

We are very happy with the service we got. They were in constant communication with us about my car. I truly appreciated that. They were in constant communication with us about my car. I truly appreciated that. More

I always bring my Jeeps here, the service is always complete and thorough. Would recommend! complete and thorough. Would recommend! More

Fantastic job and Fantastic Service. The moment I walked in I could feel the positivity. Timmy helped me find my vehicle and the finance manager made it a seamless process. I love my jee The moment I walked in I could feel the positivity. Timmy helped me find my vehicle and the finance manager made it a seamless process. I love my jeep and happy to visit the team during service visits. Thanks again Team at Big Star More

It was an overall great experience as I found the vehicle I purchased online and they sent me some video of the vehicle and we quickly agreed on the price I would pay and made the trip for Louisiana and pick I purchased online and they sent me some video of the vehicle and we quickly agreed on the price I would pay and made the trip for Louisiana and picked up the vehicle. My salesperson Brandon Cantu was great also. More