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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.1
2,028 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 2,028 reviews

February 05, 2026

Did what I asked for, Very good. Very timely, Services that were not necessary were omitted. More

by erlingsenk
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cant remember
February 03, 2026

Great experience. No haggle price, honest and to the point. Zero stress. Jesse did a great job in walking us through the process. Cindy walked us through the loan, it More

by JORGE.E.SALAZAR
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jesse & Cindy
February 02, 2026

oil change service takes too long. over an hour. Was not told why t took so long.always tells me what they want to fix though More

by THOM.BOWIE
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Recommend Dealer
No
Employees Worked With
na
Feb 03, 2026 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Steven Garcia, Service Manager steveng@bigstardodge.com

February 02, 2026

Service was great and completed earlier than time provided. Recommend their service center and have a nice waiting lounge. More

by JGD
Recommend Dealer
Yes
Employees Worked With
Estefany
February 01, 2026

I had to have a recall performed, as well we the last free oil change and tire rotation performed on my vehicle. The only complaint I have is that, when they rotated my tires, they did not adjust the ti More

by other-access
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Recommend Dealer
Yes
Employees Worked With
Estefany Martinez
February 01, 2026

The sakema. Was very informative and understood what I wanted . Great experience and he will be recommended More

by tamuse76
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Recommend Dealer
Yes
Employees Worked With
Josh
January 31, 2026

It was pretty good my AC got fixed so I’m pretty happy. Good lobby More

by ortiz_amada
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Recommend Dealer
Yes
Employees Worked With
Adrian
January 31, 2026

Your service center is pretty good, but your cells and finance department are liars and thieves. Your finance director screamed and cussed at me and called me very foul names then ended up having to have More

by VNOLEN1329
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Recommend Dealer
Yes
Employees Worked With
Finance Director Chris Stuberger And TJ Boyd
January 30, 2026

I have bought 4 different Jeeps at this dealership and been satisfied with the buying process and the service after the sale. More

by rllowe
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Recommend Dealer
Yes
Employees Worked With
Richard, Daniel
January 30, 2026

Good, friendly, and professional service. The sales consultant went far and beyond to make sure we could come to a deal. More

by JROFFE416
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jesse Jimenez and Dejuan Wright