Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

a great place to buy a car. i'll tell anybody i know who wants to buy a new car to come see Blake Barbini and Alphonso Graham at Clearlake Dodge.i couldn't believe how smooth it was to buy this new car. i'm wants to buy a new car to come see Blake Barbini and Alphonso Graham at Clearlake Dodge.i couldn't believe how smooth it was to buy this new car. i'm a tall person, a wanted to buy a smaller car.Blake helped me to find a car i was more of a better fit for my long legs at a price. my salesman Alphonso, was super with my trade in car.he was not pushy in trying to sale me my new car.that was cool.some places i've been to in the past,the salesman ran me out the door.not here. i'm very happy about how i was treated here. More

I was interested in purchasing the 2011 Chrysler 200. I inquired about it through email and was very interested in the price. The price listed online was an error, but I was notified that since I had inqu inquired about it through email and was very interested in the price. The price listed online was an error, but I was notified that since I had inquired at that price, it would be honored. I started working through the internet sales team and gave them the specifics of the terms that I was looking for. Some assurances were given to me that were not justified and I was very unhappy when I went to the finance office expecting the terms I was told was a done deal and something totally different was presented. I told them that was not what I had agreed to and it was at this point that I was informed that the terms could not be fulfilled. I contacted the senior managment to let them know how I had been misled. I received a phone call from one of the top managers to simply offer an apology. In the course of the conversation, I was asked if there was anyway that they could still earn my business. I informed them that I had a very bad experience and that it would take some work. The top level managers went to work to figure out how to earn my business. I knew the terms that I had asked for were going to be difficult, but I am proud to say that Clear Lake Dodge "went the extra mile" to make it right. The terms we agreed on were very close to what I had originally stated, and today I am the proud owner of a brand new 2011 Chrysler 200. I love this car and seeing the efforts put forth by Clear Lake Dodge will definately earn my recommendation to all of my friends. More

Definitely recommend clear lake dodge! I traded my 07 mustang this weekend for a 2011 dodge nitro. Great customer service here, everyone is so friendly! I was actually sad we didn't purchase our 1500 ram mustang this weekend for a 2011 dodge nitro. Great customer service here, everyone is so friendly! I was actually sad we didn't purchase our 1500 ram truck / slt lonestar edition from here which was also a recent purchase from gillman (the service@ that dealership was baaaaaad... they move slower than turtles and messed up on a deal so bad that they practically gave us the truck lol which is awesome but it took them 2 weeks to get it right) so glad I came here and im loving my new toy :) if ur ready to make a purchase go see khol he's on point and wont waste ur time. erica More

Bought a ram from clear lake dodge its my third one from them and this was the best experiance ever.You couldn't ask for better service than what I received.I did everything on line with Lincoln. he made my them and this was the best experiance ever.You couldn't ask for better service than what I received.I did everything on line with Lincoln. he made my life easy. It was like dealing with a friend. Thankyou Clear Lake Dodge and Lincoln. More

I have had window problems with my 2006 Jeep Liberty CRD. Every window has been replaced at least 2 times some 3 times. I received a letter from Jeep stating that they had extended the warranty to 7 years be Every window has been replaced at least 2 times some 3 times. I received a letter from Jeep stating that they had extended the warranty to 7 years because of all the problems with the windows. I contacted two other dealers before I contacted Blake at Clear Lake Dodge. I was treated with utter disgust and like I was bothering them. I was resigned to the fact that I would be driving arround for another year with two windows who broke a month and three months concurrently after the warranty expired despite being fixed on two different occasions while under warranty. Blake went above and beyond to rectify my problem. He asked questions, he was kind, knowledgeable and made me feel like he was genuinely trying to fix my problem. I just cant find enough complementary adjectives to describe Blake. I guess the best way to say it is I will remain a Chrysler customer More

The experience at Clear Lake Dodge Chrysler Jeep was perfect. No hassle & fun. I would highly recommend them to everyone. Lincoln will treat you like family, and give the best deal possible without yo perfect. No hassle & fun. I would highly recommend them to everyone. Lincoln will treat you like family, and give the best deal possible without you asking. No need to haggle over the prices there. You will get the best deal around. More

I read the complaints on this page yesterday and I was freightened that there was not a dealership or a parts garage that was honest and put the customer first. But I needed a part for my 2002 Jeep Cherok freightened that there was not a dealership or a parts garage that was honest and put the customer first. But I needed a part for my 2002 Jeep Cherokee and I was getting the runaround from a local repari shop. I called the Clear Lake Dodge Jeep parts department to see if they had the part I needed and they did. Joe was the gentleman I was speaking to and he was very patient while listening to my issues I was having. He told me to take my Jeep in and "he" would take a look at it and see if it was the issue the garage was telling me it was. From the moment I arrived the entire dealership was awesome. As proised Joe went out to my Jeep and looked at the issue. He tried several things to fix the problem taking over an hour. The dealership closed at 7 but Joe worked way past that still diligently and patiently trying to help me out. He never asked me to leave and come back the next day or to leave my car, he was very kind and worked on the issue to resolve the problem. Joe fixed the problem. He resolved the issue and he triple checked everything to ensure that I was good to go. I found the dealership to be an awesome experience. I will ALWAYS get my parts for my Jeep there and when I am ready to get a new Jeep, this is the only place I will consider buying it from. I am a single middle aged female. I was getting taken to the cleaners from a highly respectable repair shop (so I was told anyway). I feel that this experience was awesome. It is difficult to find honesty in this world when it comes to car repairs especially for women. They see us coming and all you can hear is cha-ching. Not with this dealership and not with my experience. Joe the parts manager was awesome! Ladies, this is where you can place your trust. I will never go anyplace else. I was treated with respect, dignity, and kindness. And by the way, the garage was going to charge me over $150.00. Joe took care of my problem it it was less than $30.00! I will always be very grateful for Joe's kindness and customer dedication! More

This dealership puts customer service #1. I was impressed, not only by the expertise of the salesman, but also by the respect they have for their customers. They went out of their way to answer my impressed, not only by the expertise of the salesman, but also by the respect they have for their customers. They went out of their way to answer my questions and assist me in meeting my needs. I also had an excellent experience with the service department. I highly recommend this dealership and I will continue to be a loyal customer. More

If you are looking for a trustworthy business, then steer as far away as you can from here. I went in with an honest upfront attitude explaining what I wanted and needed. They made a deal with me on Wednesda as far away as you can from here. I went in with an honest upfront attitude explaining what I wanted and needed. They made a deal with me on Wednesday night, we signed the agreement and shook hands. Went into financing and they told me to come back the next evening to sign papers. Went in next evening to a new finance guy who knew nothing about my deal and he presented me with a payment of $86 more than they had promised me the night before. Told them, "No thank you" and left. They called me back, general manager came in and said he would get the deal done at what they promised and to come back Saturday. Called me Saturday and said that a fax had not come in from bank to finish the paper work and to come in Monday. I called back and asked internet salesman if I could trust them to really have it done, since I had read all the reviews on here in the meantime and a couple sounded way to familiar. He said that this was a whole new team and they were nothing like the old team. That customer service was their priority and that there was nothing to worry about. Be there Monday to sign the papers. Never heard from them Monday, so just called to be on the safe side and guess what....yep, you got it!!!!!..."Sorry we can not meet the deal we made with you." I was flat out lied to 5 times. Customer service has always been my number one priority with anyone I deal with. If I promise something, I get it done. Well, if you want that kind of service, back up and head on down the road. So sad. More

I just want to say that you never should base your decision on a dealership based on just a couple incompitants!! I have read these reviews and quite honestly it shocks me! I have bought a few cars decision on a dealership based on just a couple incompitants!! I have read these reviews and quite honestly it shocks me! I have bought a few cars from Clear Lake Dodge and have never had the "problems" that these others have had! Perhaps they are dificult to deal with as customers!!?? Perhaps nothing would ever make them happy!!?? Perhaps they are so misrable with there own selves and own lifes that they have to bash others. To the person who said the car was late coming from the factory..perhaps the dealership doesnt actually deliver the car from Detroit?? Just a thought maybe we shouldnt penalize a dealership because the train didnt arrive from detroit when you hoped it would! I have bought several cars from the dealership and my 80 year old mother has also and they always treat us with respect and fairness, but I guess we are easy to deal with compared to some people! I have never tried to con a dealership into free things through lies and threats!! Maybe thats why I have been treated fairly! I would highly recomend this dealership. Dont let a couple stooges deter you!! Kindly, Challenger Lover More