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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.2
1,693 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,693 reviews

April 13, 2025

Fantastic service every time. It is a pleasure to take my vehicle in there for its regular maintenance. The car wash is a nice touch as well! More

by shanemacha
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mehma Baig
April 13, 2025

Timmy did a great job and I was very very very satisfied with the process. More

by CTURNER.22
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Timmy
April 13, 2025

Starting with the service advisor Adrian thru the repair process was outstanding. Adrian was knowledgeable and friendly and communicated with me throughout the repair status. Service like that will keep my More

by refringer
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Adrian
April 12, 2025

I had to wait three and a half weeks to get a diagnosis after making an appointment and delivering the car the night before. During that time I had to call to get status updates. I am completing this revi More

by Pelletier.Dennis
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Jasmin
Apr 18, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Hello, Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

April 12, 2025

It took three and a half weeks to get a diagnosis and during most of that time I had to call to get status updates. More

by Pelletier.Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmin
Apr 18, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Hello, Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

April 12, 2025

I visited Big Star dodge for a open recall. I would like to come here in the future if needed. Great customer service by Jasmine! More

by Victor
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
April 12, 2025

Love their wide range of selection vehicles and friendly staff. Prices are always negotiable 11. More

by lomuz13
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Torres
April 12, 2025

Wade helped me out buying my first jeep gladiator. Super knowledgeable and helpful through the entire process. More

by nikko.river7
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Wade
April 11, 2025

The deal was nice and clean. Good inventory on all products. Salespeople were knowledgeable and friendly! Highly recommend going to the dealership to get your MOPAR needs!! More

by hemiman2012
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Josh
April 10, 2025

I did not purchase a vehicle here. We test-drove a few cars but did not buy because the prices listed online weren't even close to the actual prices. We felt misled and like it was the More

by ginger1815
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I can't remember
Apr 18, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Hello, Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

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