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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.1
1,966 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,966 reviews

August 16, 2025

Joshua helped me and did an awesome job, he worked around ny schedule and was able to get me in early in the morning! Thank you to the staffed that fixed my car as well ! They worked fast and in a timely ma More

by Yonetsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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August 16, 2025

They are very welcoming, and great service also the staff greets people who come In. More

by joya_janie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefany
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August 16, 2025

Kevin my sales man was the main reason I purchased my truck. I was not a Big Star Chrylser fan because of the previous truck purchase from your dealer. Kevin's professionism and honesty convinced me and More

by rodneybh
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh was great in service
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August 16, 2025

Nice, clean, staff were friendly and attentive. TJ was nice, very personable. Did not have to wait long. More

by amandalynhuff
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ
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August 15, 2025

Customer service was horrible. They didn't do anything I requested. I didn't even get my paperwork to ensure oil change and diagnostic was done. More

by tljohnson9
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Don't remember
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Aug 18, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Steven Garcia, Service Manager steveng@bigstardodge.com

August 15, 2025

Thank you James once again for the excellent service! I am beyond satisfied and appreciative! More

by mgore21
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
James rose
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August 14, 2025

I was very happy with the professionalism and friendliness. General manager was very fair with my trade in. More

by TONY.TREVINO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ, Finance man, general manager
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August 12, 2025

James was incredibly helpful and made the entire process a great experience. His professionalism and friendly approach made everything smooth and stress-free. I highly recommend him! More

by marlene
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James
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August 11, 2025

Sales woman Kristina was awesome I really enjoyed working with her she was a pleasure to work with More

by rwebb10078
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristina
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August 10, 2025

Joshua did a really good job with my warranty service. I really appreciate his generosity More

by upthebeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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