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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.1
2,028 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 2,028 reviews

September 29, 2025

I purchased the car there he say my mileage was good but my wanted was out by 6 8 months I don't know the dealer name More

by AUBREYGLEEN1243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't have the name with me
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Oct 03, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

September 27, 2025

Cristian Rodriguez is one of your best assets. Over and over he has made sure I am happy with my choice More

by MARIEMENGARELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Rodriguez
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September 27, 2025

Very good People Heap me and my wife to explain the jeep is very good to drive More

by Alejo Padilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
German Garcia
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September 26, 2025

It was a quick process but definitely money driven. Once we were pre-approved for an amount it was certainly pushy for us to buy something. More

by M.DIAMOND1286
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tj
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September 25, 2025

Even with appointment the wait was too long just for an oil change I was there way over a hour and half, normally they wash and clean my vehicle after service I asked them to really clean the wheels they s More

by laffeyrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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September 22, 2025

Three hour oil change then when i left happen to need a part number under the hood and found cap left off and oil everywhere what a mess. returned with in 10 min for another hour to have this oil change. More

by kevincrabman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
doreena boyd
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Sep 24, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Tim Jach, General Manager tjach@bigstarford.com

September 22, 2025

Overall Great Experience, Timmy did a great job at letting us test drive two vehicles that were on our radar and left with one of them. More

by jrios95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timmy
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September 21, 2025

It was not a pleasant experience to buy a truck there. The process seemed to show they were working to get more than an acceptable price. More

by drakeranch398
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis and Cindy
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Sep 24, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Tim Jach, General Manager tjach@bigstarford.com

September 19, 2025

Excellent salesman, very professional and he went way beyond what he needed to do to assist his customer. I would recommend this dealership for it’s treatment of a customer. More

by lrkinzel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Ramirez & Timmy (in the finance dept).
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September 19, 2025

Amazing service! I purchased here but live in Louisiana. They made everything so easy. Got me financed quickly and all I had to do was pick up my vehicle. I will defi More

by namiep84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique, Monica, DeJuan
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