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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,867 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,867 reviews
Verified Customer
June 01, 2025
Christian was able to assist me with my Jeep for maintenance. He was very knowledgeable and very professional about my needs. Service was outstanding and fast. I highly recommend Big Sta DCJR. maintenance. He was very knowledgeable and very professional about my needs. Service was outstanding and fast. I highly recommend Big Sta DCJR. More
by RAY_1987
Employees Worked With
Christian and Daniel G.
June 01, 2025
I have nothing good to say about the people or the establishment. The new car buying process here was a mess. Got a brand new vehicle that has been in the shop twice in the first month and needs to go establishment. The new car buying process here was a mess. Got a brand new vehicle that has been in the shop twice in the first month and needs to go back. Buyer beware. More
by jdsjones69
Employees Worked With
Dorena
May 31, 2025
Was not easy working the pre-buy details before arriving at the dealer. Clunky and chaotic process getting to delivery of the vehicle. Didn’t feel great working the final pricing close process on a cash d at the dealer. Clunky and chaotic process getting to delivery of the vehicle. Didn’t feel great working the final pricing close process on a cash deal. More
by svihovet
Employees Worked With
Brittany, Daniel
May 31, 2025
Allison showed excellent customer service and kept us updated on our vehicle even if she wasn’t going to be in the office she made sure she had someone calls and keep us updated. Very friendly! updated on our vehicle even if she wasn’t going to be in the office she made sure she had someone calls and keep us updated. Very friendly! More
by bellatabarez
Employees Worked With
Allison
May 30, 2025
Adrian provided phenomenal service from start to finish. It's rare to find a dealership where the staff not only explains everything thoroughly but also ensures you truly understand the process and feel sup It's rare to find a dealership where the staff not only explains everything thoroughly but also ensures you truly understand the process and feel supported every step of the way. Adrian did exactly that—guiding me through each detail and service I needed with clarity and care. Every interaction at this location was outstanding—from the courteous gentleman who shuttled me home to the kind young woman who assisted me during checkout. The level of professionalism and kindness was unmatched. My car was fixed sooner than expected, and I received consistent updates throughout the process. Adrian went above and beyond, exceeding all of my expectations. If I could give more than 5 stars, I would. I will continue bringing my vehicle here for all future services and highly recommend this Chrysler, Dodge, Jeep, and Ram location to anyone and everyone looking for top-tier service and genuine care. More
by katmdlcz1106
Employees Worked With
Adrian
