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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.1
1,827 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,827 reviews

September 30, 2025

Great dealership! ! Worth making the 3 hour drive to do business with! Highly recommend them! More

by sharon.mcgee.rusk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Unsure
September 30, 2025

Please with the service,salesman and finance department. ..Great communication..I have bought several vehicles from the same store.. More

by CARY_HNTR
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Derrick
September 30, 2025

Good, except a service loaner program would have been helpful. Not Shane’s fault. Repairs were fixed quickly. More

by colsonj8
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Shane
September 30, 2025

Service department is proactive, available, and car is always delivered freshly washed. Service waiting area is comfortable More

by sgonzalez037
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jasmine
September 30, 2025

I was recently contacted with what seemed like a great lease offer, pending a trade-in. Monica quoted me an excellent price over the phone. I asked her to send the details via text or email, but she refus More

by XNA
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Monica
Oct 03, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

September 30, 2025

They did a basic oil change and that was IT! !! They checked nothing else. They didn't check my brakes, my filters, my windshield wiper fluid, my radiator fluid, NOTHING else!! More

by uhchemistry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont remember
Oct 03, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

September 29, 2025

The service department was professional and courteous. I would definitely recommend this dealership in the future. More

by waderobinson1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cristian
September 29, 2025

I purchased the car there he say my mileage was good but my wanted was out by 6 8 months I don't know the dealer name More

by AUBREYGLEEN1243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't have the name with me
Oct 03, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

September 27, 2025

Very good People Heap me and my wife to explain the jeep is very good to drive More

by Alejo Padilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
German Garcia
September 27, 2025

Cristian Rodriguez is one of your best assets. Over and over he has made sure I am happy with my choice More

by MARIEMENGARELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Rodriguez