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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,802 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,802 reviews
September 09, 2025
James is the best service advisor. He deserves 10 stars. He has taken care of me during the the long time my car has been in the shop. He gave me his personal cell and is very communic He deserves 10 stars. He has taken care of me during the the long time my car has been in the shop. He gave me his personal cell and is very communicative. I probably wouldn’t keep bringing my car if he wasn’t there. More
by mgrif11
Verified CustomerEmployees Worked With
James Rose
September 07, 2025
I was pleasantly surprised at the atmosphere inside of dealership. Salesman was great to work with and I felt like I was valued and walked away with a decent and acceptable deal on my vehicle purchase. dealership. Salesman was great to work with and I felt like I was valued and walked away with a decent and acceptable deal on my vehicle purchase. More
by dougpearson123
Employees Worked With
TJ
September 06, 2025
Poor communication and poor turnaround time. Took them over a month to get my vehicle back to me and less than 24 hours I had to return it to them due to the same check engine light. Took them over a month to get my vehicle back to me and less than 24 hours I had to return it to them due to the same check engine light. More
by emalone0179
Employees Worked With
Christian,Shane, Steven
September 04, 2025
They helped me with my flat tire , communication wasn’t the best as I made a appointment but got there and they was confused of who would help me , got everything resolved after and got me going quick afte the best as I made a appointment but got there and they was confused of who would help me , got everything resolved after and got me going quick after More
by collizion23
Employees Worked With
James
September 03, 2025
If you’re a woman going in alone, be extra careful and read everything thoroughly — don’t just take their word for it. I paid full price for my car instead of the deal they advertised, and they had me “si read everything thoroughly — don’t just take their word for it. I paid full price for my car instead of the deal they advertised, and they had me “sign” for what was supposed to be lower monthly payments. Instead, I ended up stuck with the higher payments I never agreed to. When I tried to walk away, they pressured me to stay, promising the payments would drop later — which never happened. Don’t let them take advantage of you the way they did me. More
by amandalynhuff
Employees Worked With
TJ - he was ok, forgot others
