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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,681 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,681 reviews
June 24, 2025
I purchased vehicle back in April, and to this day, I have received nothing — no title, no plates, no resolution. its been 2 more months now. Every time I contact dealership , no one gives me a clear or have received nothing — no title, no plates, no resolution. its been 2 more months now. Every time I contact dealership , no one gives me a clear or responsible answer More
by JOanne
Employees Worked With
chris
Verified CustomerJune 21, 2025
Negotiated a spray in bed liner for the truck. Was told that someone would reach out to schedule it. Haven’t heard from anyone. Reached out to the sales person Dennis who told me that and have got Was told that someone would reach out to schedule it. Haven’t heard from anyone. Reached out to the sales person Dennis who told me that and have gotten no response. More
by robconger05
Employees Worked With
Dennis
June 21, 2025
Due to uncompleted detail work SUV back part of my 2015 Jeep Grand Cherokee did not get vacuumed the person inside of customer service appeared to not have experience. This was the second visite. On the f Jeep Grand Cherokee did not get vacuumed the person inside of customer service appeared to not have experience. This was the second visite. On the first visite back in December 2024 was 100% satisfying. I've been in retail sales and service for over 40 years. I know good service when given. Have a great day. More
by cfederico75
Employees Worked With
ESTEFANY MARTINEZ 163361
June 20, 2025
Outstanding work salesmanship, thorough and explained everything well. We'll be using our salesman again. He is attentive to what his customer needs. everything well. We'll be using our salesman again. He is attentive to what his customer needs. More
by chris_mrtz50
Employees Worked With
Raul Martinez
June 20, 2025
When I came in it was a busy day, however the service was still fast, they valued my time and everyone had a great attitude. Thank you Amber, Jeremy and Cindy. still fast, they valued my time and everyone had a great attitude. Thank you Amber, Jeremy and Cindy. More
by velozrita17
Employees Worked With
Amber, Jeremy, Cindy
