
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I was recently contacted with what seemed like a great lease offer, pending a trade-in. Monica quoted me an excellent price over the phone. I asked her to send the details via text or email, but she refus lease offer, pending a trade-in. Monica quoted me an excellent price over the phone. I asked her to send the details via text or email, but she refused, claiming it was an end-of-month special and that I might take the offer to another dealer. Against my better judgment, I wrote down the details she gave me and drove an hour to the dealership. Upon arrival, I was told to ask for Daniel, but at the last minute, they switched me to a different salesperson. They inspected my car and came back with an appraisal that was $4,000 lower than expected. Then they showed me the numbers: only a $3,000 discount on the new unit. If you do the math, Monica’s original quote would have required at least a $10,000 discount to match the monthly payment she promised. The salesperson went to the finance office and returned casually saying, “We can’t give you what you want.” Do not go there unless you have all the numbers in writing and proof of what they offered. More
They did a basic oil change and that was IT! !! They checked nothing else. They didn't check my brakes, my filters, my windshield wiper fluid, my radiator fluid, NOTHING else!! !! They checked nothing else. They didn't check my brakes, my filters, my windshield wiper fluid, my radiator fluid, NOTHING else!! More