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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.2
1,802 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,802 reviews

September 09, 2025

James is the best service advisor. He deserves 10 stars. He has taken care of me during the the long time my car has been in the shop. He gave me his personal cell and is very communic More

by mgrif11
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Yes
Employees Worked With
James Rose
September 08, 2025

Shout out to Jamin; quick response, great communication! Comfortable environment and great customer service here! More

by cynthiac
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Yes
Employees Worked With
Jasmin!
September 07, 2025

Easy to work with, no pressure. Sals personal was great to work with also. Took care of my needs thru the entire process More

by MCDEVILLE67
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Yes
Employees Worked With
Kristen
September 07, 2025

I was pleasantly surprised at the atmosphere inside of dealership. Salesman was great to work with and I felt like I was valued and walked away with a decent and acceptable deal on my vehicle purchase. More

by dougpearson123
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Recommend Dealer
Yes
Employees Worked With
TJ
September 06, 2025

Poor communication and poor turnaround time. Took them over a month to get my vehicle back to me and less than 24 hours I had to return it to them due to the same check engine light. More

by emalone0179
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No
Employees Worked With
Christian,Shane, Steven
Sep 17, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Steven Garcia, Service Manager steveng@bigstardodge.com

September 04, 2025

They helped me with my flat tire , communication wasn’t the best as I made a appointment but got there and they was confused of who would help me , got everything resolved after and got me going quick afte More

by collizion23
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Recommend Dealer
Yes
Employees Worked With
James
September 03, 2025

If you’re a woman going in alone, be extra careful and read everything thoroughly — don’t just take their word for it. I paid full price for my car instead of the deal they advertised, and they had me “si More

by amandalynhuff
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Recommend Dealer
No
Employees Worked With
TJ - he was ok, forgot others
Sep 03, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

September 03, 2025

Good vehicle awesome customer service. Our sales rep was very tentative and aware of what I wanted. More

by Jeremiahband20
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Yes
Employees Worked With
TJ
September 02, 2025

Service done on my vehicle was done professionally and on time. Truck drives really well with no further issues. More

by vietmidangandy
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Yes
Employees Worked With
Josh
September 02, 2025

The Services Washington excelente and express I like the experiencia and I will back again More

by gerdant
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Recommend Dealer
Yes
Employees Worked With
Adrián