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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
2,098 Reviews
You might expect a car company’s top priority to be cars, but not at Big Star Chrysler Jeep Dodge Ram Fiat Clear Lake. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,098 reviews
March 16, 2026
My second maintenance done here was pretty terrible. I had to deal with tire issues and they tried to give me my car back with a 21 PSI in the front tire when the service I had included a tire rotation. I had to deal with tire issues and they tried to give me my car back with a 21 PSI in the front tire when the service I had included a tire rotation. I end up spending 3 hours of my day just trying to get an oil change and a tire rotation . It did not give me a lot of confidence in having future service done here More
by Kristin
Verified CustomerEmployees Worked With
Names unknown
March 14, 2026
Daniel was an amazing salesman. Very knowledgeable and straight to the point. No run-around or any extra ‘fluff’ you might get from someone else. Very knowledgeable and straight to the point. No run-around or any extra ‘fluff’ you might get from someone else. More
by Lindsay
Employees Worked With
Daniel, Ryan
March 13, 2026
They were very nice. Everything got taken care of in a very tiny manner. They kept me updated on everything that was going on and when we had a slight issue leaving, they Everything got taken care of in a very tiny manner. They kept me updated on everything that was going on and when we had a slight issue leaving, they took care of it very quickly overall very satisfied with everything. More
by erinjackson3494
Employees Worked With
James
March 11, 2026
We went there to buy a use truck, they actually gave me what I asked for and got a killer deal. Even got a warranty! Thanks again for fast friendly service. what I asked for and got a killer deal. Even got a warranty! Thanks again for fast friendly service. More
by tejassoftwash
Employees Worked With
Jeremy
March 11, 2026
Hands down the worst dealership to buy a vehicle from , they are nothing but frauds. Bought a truck a month ago and regret ever even purchasing it with these people. Let me add the fact that I still haven’ they are nothing but frauds. Bought a truck a month ago and regret ever even purchasing it with these people. Let me add the fact that I still haven’t even received my $500 back from my deposit. More
by mvannoort0
Employees Worked With
Daniel Ramirez and Miranda
