Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

The were very helpful and kind. when I walked in they helped me right then. when I walked in they helped me right then. More

Finance team professionalism is horrid when get my vehicle they added a bunch of extra thing we had agreed to not have included and was added anyway when asked about this they then lied about them nee vehicle they added a bunch of extra thing we had agreed to not have included and was added anyway when asked about this they then lied about them needing to be on deal and once wee sighnes more papper work to remove there extra packages they where still added More

Countable reliable incredible can be trusted as a family relationship. Strongly recommended be with them for sure relationship. Strongly recommended be with them for sure More

I bought my truck here. I came back for a car for my son. Ryan was not only extremely accommodating but a perfect example of how a dealership should value customer loyalty. I came back for a car for my son. Ryan was not only extremely accommodating but a perfect example of how a dealership should value customer loyalty. I will definitely be buying my next car here! Thanks Ryan and Nicholas. More

Wonderful customer service. Adrian was very attentive and helped out with our needs. Good communication. Adrian was very attentive and helped out with our needs. Good communication. More

Worst customer service and sales men’s I’ve ever encountered. Will never refer anyine encountered. Will never refer anyine More

I came looing to complete an Oil change and get a solid Multi-Point Inspection. What I received was a list of items totalling 2400.00. As this was my first time visiting your service department you had no Multi-Point Inspection. What I received was a list of items totalling 2400.00. As this was my first time visiting your service department you had no records of previous maintenance. It was recommended to flush and replace Differential and Transfer case fluids however, upon my own inspection at home the filler holes were never opened and the fluid not even checked. It was also recommended to replace all 4 sets of brake pads similarly upon inspection at home the pads all had significant thickness left. The cherry that topped the cake was as part of the oil chaeck a tire rotation was completed and once I departed and got onto I-45 my TMPS alert came on because after rotation the service person did not validate tire presure. I paid for a 3 oil change package but will not be returing as I cannot trust that my vehicle is being serviced with quality. More

Excellent fast and courteous service. From the time I got there until the time I left. From the time I got there until the time I left. More

It was a pleasure to work with Wade. He made the car buying experience less painful. He made the car buying experience less painful. More

Poor communication. No sense of urgency to resolve customer matters. Not taking customer’s issues seriously. Not providing the correct solution to customers issue. Poor No sense of urgency to resolve customer matters. Not taking customer’s issues seriously. Not providing the correct solution to customers issue. Poor customer service. Will not be returning to this dealership. More