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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.1
1,904 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,904 reviews

November 07, 2025

Kinda unprofessional not going to lie everything was backward and should have had everthing done- like paperwork before I got my keys but hey idk More

by Urheardme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Timmie
Nov 07, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

November 07, 2025

Easy peasy. Everything expedited according to plan. Great service! Even washed my truck and vacuumed More

by WILLIAMBBENDER
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service counter lady
November 06, 2025

was told the vehicle was 62k and ended having to pay 59k plus a 15k downpayment Emailed one of the general manager k young and he didnt care to email back also did a hard pull when they told me only a soft More

by richard.alvarado6302
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
d something financial and some girl
Nov 07, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

November 06, 2025

The front-facing staff are wonderful to work with, however, I do not like having to come back for something that was supposed to be resolved so that points more at the techs executing the repairs. More

by davehop
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
I did not know their names
November 06, 2025

I recently changed dealership solely because their service department is top-notch. The staff is friendly, honest, and always takes great care of my car. Highly recommend! I have recommended my entire More

by CrazyMex Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen, Alexandra and Christian
November 06, 2025

Easy negotiation with the sales team and gave a fair offer for trade in and sales price of new vehicle. More

by jcelwood
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Chris
November 05, 2025

The staff was extremely helpful and worked with me to make sure we were able to make it happen! More

by BWSTRUTHERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timmie
November 04, 2025

The service advisor that helped me out was great! He was very responsive anytime I called and very knowledgeable. More

by ross34
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Service Time
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Recommend Dealer
Yes
Employees Worked With
N/A
November 04, 2025

Mr Cade who helped me was very professional and helpful. I do appreciate his support and advice More

by a.gromik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cade
November 04, 2025

Estefany was a great help. She knew that I was on a time crunch and was able to get me in and out in a timely manner. More

by CAJUNDIESEL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefany
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