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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,802 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,802 reviews
September 01, 2025
They were very unprofessional, rude, con artist and not helpful. It was literally only one nice guy willing to help. Never recommend this dealership helpful. It was literally only one nice guy willing to help. Never recommend this dealership More
by Truth
Verified CustomerEmployees Worked With
Cant remember all names but only good helpful person was dewan
August 31, 2025
Never will go back again! ! They gave me one quote after ok them to fix came back with an even bigger bill 3 times as high when I said I would pick up the vehicle the price dro ! They gave me one quote after ok them to fix came back with an even bigger bill 3 times as high when I said I would pick up the vehicle the price dropped back to original invoice. Witness several other complaints about customers having other issues as soon as leaving the dealership. Witness staff joking on how customers were treated!! More
by atrevino7271
Employees Worked With
Salesperson Katy
August 30, 2025
Beware! This dealership operates in a very questionable manner. I was searching for a Jeep Gladiator and communicated with Daniel Ramirez, who repeatedly pro This dealership operates in a very questionable manner. I was searching for a Jeep Gladiator and communicated with Daniel Ramirez, who repeatedly promised to provide a detailed quote—including downpayment and monthly payments—but failed to follow through each time. Whenever I requested the quote, Daniel Ramirez would abruptly text, “just come in!” I live an hour away from the dealership and wanted clear numbers before making the trip. Attempts to reach him by phone were unsuccessful, as calls went to a generic, non-working voicemail. Later, he claimed to have called me ten times, though not once did I receive a call. This experience was filled with misleading statements and high-pressure tactics. If you value honesty and transparency, I recommend you steer clear of Daniel Ramirez and Big Star Clearlake. More
by lancekevans
Employees Worked With
Daniel Ramirez
August 30, 2025
Good dealer but always give me a excuse when I asked for a loan car !! I’ve been there 2 times and I had a extended warranty , they told me they are going to provide a loan car if something happens with my a loan car !! I’ve been there 2 times and I had a extended warranty , they told me they are going to provide a loan car if something happens with my truck , so that’s the only thing that I don’t like it !! More
by Elmer León
Employees Worked With
Katy
August 29, 2025
Like my sales man. Didnt like the add ons not showing on the sticker price. Up to 8k...however over all great experience...would come back. Didnt like the add ons not showing on the sticker price. Up to 8k...however over all great experience...would come back. More
by wisnoski_m
Employees Worked With
Not sure
August 28, 2025
My sales person Brittney was wonderful. It was the first time I ordered a vehicle from the factory and it was really exciting. She was instrumental in keeping me informed and what I should It was the first time I ordered a vehicle from the factory and it was really exciting. She was instrumental in keeping me informed and what I should expect. I love my Jeep! It is perfect and so was her service. More
by carolecook65
Employees Worked With
Brittney
