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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,727 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,727 reviews
November 26, 2024
Never had an experience like I did with Jessie we were in,looked and test drove a suv loved it and I purchased it it all went so smooth . Never been in and out so quick. And I love my Jeep in,looked and test drove a suv loved it and I purchased it it all went so smooth . Never been in and out so quick. And I love my Jeep More
by jmount1026
Verified CustomerEmployees Worked With
Sky Dejohn
November 22, 2024
Made a deal with the salesman for a specified price (including taxes, etc.); got a cashiers check for the amount stated. When I got to the finance manager, Dejuan Wright, the price was increased by $1 (including taxes, etc.); got a cashiers check for the amount stated. When I got to the finance manager, Dejuan Wright, the price was increased by $100. Such a small amount - crazy - but they wouldn't reduce the price to the agreed amount. Instead, they removed some services that would be provided, which resulted in the price being $199.95 below the cashiers check. Dejuan said I would get a check in the mail in about 2 weeks. It's been more than six weeks. I've called several times - no one ever calls back and their voice mail won't accept messages. I tried to call the salesman and he's never there. More
by tdevetski
Employees Worked With
Nick Robertson, Dejuan Wright
November 17, 2024
Great vehicle, at a nice price. My RAM 1500 was delivered in perfect condition, just as promised, on time. The staff was extremely helpful in all phases of this purchase! I highly r My RAM 1500 was delivered in perfect condition, just as promised, on time. The staff was extremely helpful in all phases of this purchase! I highly recommend Big Star! More
by msampson101
Employees Worked With
Joshua Garza was my sales representative. , Sky Dejohn
November 16, 2024
Call around but this will the best place to take your vehicle it had a better price a they only took 2 days like they said they where. I’ll definitely take my truck back there for any other work I need vehicle it had a better price a they only took 2 days like they said they where. I’ll definitely take my truck back there for any other work I need More
by lucky41day
Employees Worked With
Wes’s
November 13, 2024
Excellent service and very easy to reach a deal that was equitable for both parties. I will be back to buy my next truck! equitable for both parties. I will be back to buy my next truck! More
by rand_hopkins
Employees Worked With
Joshua Garcia and Timmie Dowdell, Madison Spencer, Sky Dejohn
November 12, 2024
Had a pleasant buying experience with Sales - Amber and the Sales Managers. Quick purchase i could complete in my working days. Big star dodge did not add a whole lot of additional charges to make my purch the Sales Managers. Quick purchase i could complete in my working days. Big star dodge did not add a whole lot of additional charges to make my purchase possible within budget. However, for the price, i wish they had included atleast a second key. More
by ganapathy.nagarajan
Employees Worked With
Amber was very pleasant and friendly to deal with., Sky Dejohn
