Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Really great customer service. The salesman asked me what I was looking for, and he delivered exactly what I was looking for. The salesman asked me what I was looking for, and he delivered exactly what I was looking for. More

Always well taken care of when having to bring our vehicle to service department. No hassle and they stay in great communication. Josh was great to work with and made the process easy for us vehicle to service department. No hassle and they stay in great communication. Josh was great to work with and made the process easy for us More

Polite, accommodating, and efficient. I won’t service my vehicle without Josh Sandoval as my service coordinator. He sets a great example for how customers should be treated and communi I won’t service my vehicle without Josh Sandoval as my service coordinator. He sets a great example for how customers should be treated and communicated with. More

Luis Torres made the process very easy and worked very hard to make the deal. hard to make the deal. More

I have had solid service for almost five years. They have addressed every issue that another shop caused, and because of that, I trust them. They are thorough, and their customer service is top-not They have addressed every issue that another shop caused, and because of that, I trust them. They are thorough, and their customer service is top-notch; they remedy mishaps. I appreciate every member of their team. More

I will return to this dealership should I come to the decision to purchase another vehicle! I will also drop by from time to time to chat and drink the free coffee! decision to purchase another vehicle! I will also drop by from time to time to chat and drink the free coffee! More

This dealership is great. With great people and service. Thanks for the help and new vehicle With great people and service. Thanks for the help and new vehicle More

It was great! Wade took care of us from first phone call. He had the blue Jeep off the little mountain when we got there! We had been dealing with three other Wade took care of us from first phone call. He had the blue Jeep off the little mountain when we got there! We had been dealing with three other Jeep places for six weeks of frustration. More

Poor communication and updates regarding the status of repairs from the service department and service advisor. Difficult contacting representatives via phone or email. repairs from the service department and service advisor. Difficult contacting representatives via phone or email. More

I don't tolerate liars. The salesman lied to me. He told me he would locate the owner's manual that came with my car for me. I have called twice and emailed once (to Dorena The salesman lied to me. He told me he would locate the owner's manual that came with my car for me. I have called twice and emailed once (to Dorena I think). I have been in the lobby twice to ask about it. The 2nd time he wouldn't even come to the front to talk to me even though he was there. I will never buy another car from this dealership or any other Big Star establishment. More