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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,559 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,559 reviews
Verified Customer
June 07, 2024
The sales person was quick to greet us immediately upon entering the parking lot. He was friendly, courteous, knowledgeable and provided us the information needed. He kept us informed of the process alon entering the parking lot. He was friendly, courteous, knowledgeable and provided us the information needed. He kept us informed of the process along the way. More
by VMCCOY48
Employees Worked With
Madison Spencer, Sky Dejohn
June 06, 2024
Although the staff was consistently friendly, they were not efficient on communicating the delays or updates regarding my vehicle. I was told repeatedly they would only have my vehicle for 24 hours and it not efficient on communicating the delays or updates regarding my vehicle. I was told repeatedly they would only have my vehicle for 24 hours and it turned into two days. they would have kept it for three had I not called them and told them that I needed my vehicle back immediately. They stated they were waiting for a part to be delivered and it could be delivered anytime the following day by 2:30 PM. My frustration with this is they should have notified me the moment they realized that they didn’t have the part to complete the work. I had to call twice to get updates on my vehicle and I still haven’t received a call back letting me know the park came in so they could complete the job. More
by vsplanchard
Employees Worked With
Madison Spencer, Sky Dejohn
June 01, 2024
Great people who go the extra mile to get the deal you want! I had to take an Uber to the dealership, and I didn't know what I was going to do, but they hooked me up big time, got the car I came to see want! I had to take an Uber to the dealership, and I didn't know what I was going to do, but they hooked me up big time, got the car I came to see after a short test drive. More
by admin100612
Employees Worked With
Kevin
