Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

I was happy about my purchase at first then found some issues. First, it was listed on the Carfax minor famage on the front rugjt bumper. Then found major damage on the truck roof after washing it had maj issues. First, it was listed on the Carfax minor famage on the front rugjt bumper. Then found major damage on the truck roof after washing it had major hail damage. Second, the a/c does not work and finally its been 45 days and still no title transfer. I made over 30 calls and still can't get anything resolved no call backs. More

Allison and your team are fantastic! ! I appreciate the real news on my car VS the platitudes I have heard from other Dodge Dealers service depts. ! I appreciate the real news on my car VS the platitudes I have heard from other Dodge Dealers service depts. More

I had an outstanding experience with my recent car service. From start to finish, my service provider exceeded all expectations. The communication was clear, timely, and professional, which I truly ap service. From start to finish, my service provider exceeded all expectations. The communication was clear, timely, and professional, which I truly appreciated. They kept me informed every step of the way and ensured I felt confident in the process. The level of care and attention to detail shown was above and beyond. Thank you for making this such a smooth and stress-free experience. Highly recommend! More

Great customer service. I was in and out fairly fast. Friendly and knowledgeable employees with comfortable amenities. I was in and out fairly fast. Friendly and knowledgeable employees with comfortable amenities. More

Dennis was great! This was an easy experience that resulted in a great jeep. Im am really impressed with this dealership. This was an easy experience that resulted in a great jeep. Im am really impressed with this dealership. More

Had good interactions with Kevin and Jacob through out the buying process. We were able to reach a good deal the buying process. We were able to reach a good deal More

Everything was good thank you don’t change a thing. Fast service and very knowledgeable rep Fast service and very knowledgeable rep More

Christian, my service advisor was very responsive and knowledgeable about my issues. His customer service qualities are excellent. knowledgeable about my issues. His customer service qualities are excellent. More

This dealership kept trying to charge $199. 95 for a maintenance package that I did not want/need. The salesman acted like he didn't know what that charge was for and when we declined it he took 95 for a maintenance package that I did not want/need. The salesman acted like he didn't know what that charge was for and when we declined it he took it off. Then the finance guy tried to sneak it on us again. Also a new battery was promised and not delivered. We had to hassle with them and leave the truck 1 more day so they could do it. Bottom line: DO YOUR OWN MATH WHEN COMING HERE AND MAKE SURE EVERYTHING YOU AGREE TO GETS DONE BEFORE TAKING OWNERSHIP OF YOUR VEHICLE. More

I needed a repair to my jeep wrangler as well as a new windshield and an oil change. The work was done in a timely manor and without any problems! My jeep was washed and looked beautiful upon pick up. windshield and an oil change. The work was done in a timely manor and without any problems! My jeep was washed and looked beautiful upon pick up. I was very pleased with the communication from Josh, my service advisor. He kept me updated along the way and made sure my vehicle was ready when promised. I plan on being a repeat customer! More