Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

I should’ve never bought the truck over there the jeep didn’t have a floor mats when i got it i have to buying separate and was over price fot a vehicle that the dealer ship was usen as a rental vehicle didn’t have a floor mats when i got it i have to buying separate and was over price fot a vehicle that the dealer ship was usen as a rental vehicle to bad I find out about it days later More

My truck is in worse shape than when I drove it in. I spoke with the schedule lady, and she was shocked by how many times, I had to return to your establishment, my truck is in the worse of shape, they I spoke with the schedule lady, and she was shocked by how many times, I had to return to your establishment, my truck is in the worse of shape, they told me at Christian brothers and repaired correctly all that you had destroyed, please never ask me for a review you will get the truth, ps, I thank God i survived the last brake job. Hey if you’re not a mechanic, and u don’t have time to log everything, or if u want your vehicle simply repaired the right way , do not go to bid star on gulf fwy south on 45 Webster. More

I took my gladiator to get my back up camera repaired. They kept the truck about a week and the camera did not get repaired. The camera was replaced but a cable that it needed did not, so I still get a They kept the truck about a week and the camera did not get repaired. The camera was replaced but a cable that it needed did not, so I still get a blue screen. They told me the cable had been ordered and that they would give me a call in about 7 business days when it arrived. 4 weeks later, January 31st I had to call your dealership to find out if the part was here. I was transferred to the parts department and they told me it had arrived January 8th. They transferred me back to service and the service department told me to just take it in Monday - Wednesday. I am very disappointed that I had to constantly keep following up with your dealership from the very beginning when my truck was first in your shop. I will be taking my truck back soon and am hoping that I don't have any more issues, so my back up camera can be fix once and for all, so I don't have to take it back to you anymore. I definitely would not recommend your dealership to any fellow jeep owners. I wanted to like your dealership since it is so close to home, but now I will be forced to take it somewhere further away once this whole camera ordeal is taken care of. More

I wrote an Email to Mr. Robinson a few months back about a few ongoing issues with the 2022 Ram I was sold. No response yet. Robinson a few months back about a few ongoing issues with the 2022 Ram I was sold. No response yet. More

Vehicle is great. Dennis has good customer service and came in on his day off to assist and close the sale. Unfortunately, on the financing side i am extremely disappo Dennis has good customer service and came in on his day off to assist and close the sale. Unfortunately, on the financing side i am extremely disappointed in the process. I requested it to be checked through my financial institution and trusted that they took care of me to find out the next day that we went through Chrysler Financial instead at 3% HIGHER than the institution I requested. I don't think I would go back and purchase from them due to this occurrence. More