Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

It took for ever to fix one recall, no suficient respect for costumers. Each time I called to find out if the car was ready, you kept telling me; oh yea its almost ready but it wasnt truth. No until 5 days for costumers. Each time I called to find out if the car was ready, you kept telling me; oh yea its almost ready but it wasnt truth. No until 5 days later. More

My salesman Dennis Wright was very professional and a lot of fun to work with. The dealership is conveniently located and appears to be a top notch establishment. I have no complaints. of fun to work with. The dealership is conveniently located and appears to be a top notch establishment. I have no complaints. More

The team was amazing and understanding! They helped me understand the car buying process and the insurance policy and all I needed. They helped me understand the car buying process and the insurance policy and all I needed. More

Just for my new Challenger from them. The customer service was exceptional from factory order to delivery. My salesman Jerrod and the sales manager Kenny both went above and beyond for me The customer service was exceptional from factory order to delivery. My salesman Jerrod and the sales manager Kenny both went above and beyond for me every step of the way. I would recommend them to my best friend without hesitation. More

The service staff treats each customer as an individual snd takes care of their needs. snd takes care of their needs. More

Great customer service. Everyone is professional and knows what they are talking about. We keep coming back. Everyone is professional and knows what they are talking about. We keep coming back. More

GREAT CUSTOMER SERVICE, THEY WERE AWESOME WORKING WITH ME TO GET ME THE TRUCK I WANTED. TO GET ME THE TRUCK I WANTED. More

This was truly a memorable experience! I had been in the market for a new car for awhile and my wonderful agent Wade Robinson gave me a call and scheduled me an appointment to check out th I had been in the market for a new car for awhile and my wonderful agent Wade Robinson gave me a call and scheduled me an appointment to check out the vehicle I was looking at and by the time I got there the vehicle was ready. The process was smooth and I ended up leaving shortly afterwards with new keys and a new car family! I would definitely recommend, & I also look forward to coming back. Thank you kindly, Nathaniel More

Once you purchase the vehicle, horrible communication. I have called and left Amber 3 messages and emails. Called and left messages and emails with the manager. Still waiting to hear back! I have called and left Amber 3 messages and emails. Called and left messages and emails with the manager. Still waiting to hear back! More

I recently had a negative experience with this dealership. they did fulfill some of my requests, but many promises were left unkept, casting a shadow over the service provided. Additionally, there dealership. they did fulfill some of my requests, but many promises were left unkept, casting a shadow over the service provided. Additionally, there were noticeable internal communication issues, with information failing to be passed along effectively between departments. This lack of consistency and reliability significantly detracted from my overall experience. The dealership needs to address these problems and focus on delivering on their commitments to improve customer satisfaction. More