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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,660 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,660 reviews
Verified Customer
March 07, 2024
My already low expectations for the quality of workmanship of this dealer is low given the large number of problems I've had. From body damage, to not fixing recalls, to charging to do SIB's tha workmanship of this dealer is low given the large number of problems I've had. From body damage, to not fixing recalls, to charging to do SIB's that are under warranty. The latest mistake was I went in for routine maintenance. During the maintenance they changed the oil. Which they spilled in the engine bay. After the oil change I heard buzzing coming from the engine bay. After an 800 mile drive I tracked down the buzzing and it was the oil change techs had opened the air filter bopx to check the air filter, then never closed it. So I drove 800 miles without normal air filtration. More
by colincassells
Employees Worked With
Madison Spencer, Sky Dejohn
March 07, 2024
TJ was so amazing and patient with us spent all day working for us, so that I could finally own my very first jeep Wrangler and I am in love with it 100 stars for TJ at big star working for us, so that I could finally own my very first jeep Wrangler and I am in love with it 100 stars for TJ at big star More
by crystal.lovejoy1
Employees Worked With
Madison Spencer, Sky Dejohn
March 06, 2024
Austin was amazing! He really turned a sour experience with another advisor into an extremely pleased and pleasant experience. Austin was very prompt and informative of He really turned a sour experience with another advisor into an extremely pleased and pleasant experience. Austin was very prompt and informative of details and status of my vehicle. More
by dampier.sabrina
Employees Worked With
Austin Smith
March 05, 2024
Really Great Service from Austin, no issues. Very nice and explained to me the service the technicians were going to perform on the car. He earned a ten. Very nice and explained to me the service the technicians were going to perform on the car. He earned a ten. More
by Xavier
Employees Worked With
Austin
