Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Ike was great! He informed me of issues I wasn't aware of and quoted the price that way I was not in for a surprise. My vehicle was taken care of and all went well. He informed me of issues I wasn't aware of and quoted the price that way I was not in for a surprise. My vehicle was taken care of and all went well. Thanks More

Talked to a salesperson who told me the car price out the door. Agreed on the price over the phone. After I arrived for the appointment to finalize the deal, that salesperson kept avoiding my calls and th door. Agreed on the price over the phone. After I arrived for the appointment to finalize the deal, that salesperson kept avoiding my calls and the actual price went up another $3,500. More

I got my oil changed too drive outta town next day my 2020 jeep got hot There was no other fluids in it No water no coolent no way mechanic saw that and let me drive off to road trip 4hrs away Tht 2020 jeep got hot There was no other fluids in it No water no coolent no way mechanic saw that and let me drive off to road trip 4hrs away Tht wasn't good for my Jeep at all that policy needs altered Top off All fluids when changing oil and new filters are is A must I was very disappointed they wanted 175$ to check my Jeep cause it was running hot It was dry this was my 3rd oil change in 7mths 1st 2times they didn't put coolent$ or water 😑 More

They treated me very well answered all my questions and worked the deal that I needed. worked the deal that I needed. More

Me gusta la atención que me dan Es la segunda vez que compro un jeep aquí compro un jeep aquí More

Luis was a grate sales person. Look forward to more purchases with him and this dealership. Look forward to more purchases with him and this dealership. More

My experience was with Mr, Ike and the service department. No complaints from Mr. Ike. He is very good at his job. My only complaint is the length of time it takes to get a rental in order to leav department. No complaints from Mr. Ike. He is very good at his job. My only complaint is the length of time it takes to get a rental in order to leave your car for maintenance; otherwise the dealership does superb work. More

Dealership was careless and incompetent. Lack of knowledge and urgency. No professional follow up or regard for customer. Lack of knowledge and urgency. No professional follow up or regard for customer. More

The experience is about what is expected for a dealership. The reason I am giving such a mediocre review is that I never received the gift card that was advertised on the dealer's website. I belie dealership. The reason I am giving such a mediocre review is that I never received the gift card that was advertised on the dealer's website. I believe that if you say you're going to do something, then you do it. Other than that, the experience wasn't too bad. More

Quickly fixed my issue and communication was excellent. Fast service and responded to my needs. Fast service and responded to my needs. More