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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,659 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
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Showing 1,659 reviews
Verified Customer
February 22, 2024
Called my sales man many times with no response. . I was under the impression my note wouldn’t start for 90 days and I feel like I was lied too. . I was under the impression my note wouldn’t start for 90 days and I feel like I was lied too. More
by Jenniferbird89
Employees Worked With
Sky Dejohn
February 21, 2024
I was told in financing that Dodge had a factory warranty of 12 months in order to pressure me to buying an extended warranty. There was $5k in dealer add ons that was completely useless to me. This wasn’ of 12 months in order to pressure me to buying an extended warranty. There was $5k in dealer add ons that was completely useless to me. This wasn’t disclosed until signing documents. I wasn’t initially given the best financing rate, even though my fico score was about 850. More
by RPBROUSS
Employees Worked With
Madison Spencer, Sky Dejohn
February 20, 2024
Service center is worst I've seen. Took jeep in today for regular service. Did not rotate tires. I knew because they recommended more services (at a cost). I said no. Checked tires sin Took jeep in today for regular service. Did not rotate tires. I knew because they recommended more services (at a cost). I said no. Checked tires since one of their recommendations was alignment from wear (which wasn't seen). But, two weeks ago I had a plug due to hitting a nail. Same tire in same place but told me and printed out they rotated tires. Complained, hand delivered and waited over an hour to speak to GM. Would not come see me. No calls or replies still and did not rotate tires. Trying to up sale add on services is so common, please verify what is actually "needed" and not only recommended. Worst part is I'm not worth speaking to, answering calls, emails or texts back. Why lie about simply rotating my tires? More
by eric.clutter
Employees Worked With
Paul Davila
February 20, 2024
Robert and Vincent were both extremely helpful in listening to the issues I was experiencing with my vehicle and provided top notch customer service. listening to the issues I was experiencing with my vehicle and provided top notch customer service. More
by kenny.smart.lee
Employees Worked With
Robert and Vincent
