Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Mehma was awesome she made she I was informed every step of the way and she made sure she communicated everything with me... of the way and she made sure she communicated everything with me... More

I really appreciate Memah for keeping me informed on the repair of my vehicle. This was the 5th time I sent my vehicle in for the same issue. Memah helped as much as she could and kept me informed on the st repair of my vehicle. This was the 5th time I sent my vehicle in for the same issue. Memah helped as much as she could and kept me informed on the status of the repairs. i cannot say much on the service team as I kept telling them the issues and the notices Uconnet kept telling me,,, the Transmission control sensor is the problem. finally they discovered it was the communication from the transmission to the control sensor,,, a short in the wire,,, But they did finally find the problem. I do not like the fact that they do not have any complimentary vehicles to use while your vehicle is being serviced for weeks. They never have any loaners!! This is something you guys should implement in your service area. But all things considered Memah was the only highlight of this night mare. She really deserves a raise for professional assistance. She is the only reason I continue to do business' with Big Star Chrysler Jeep Dodge Ram. More

Great service like always, have taken my Ram 1500 and now the Charger always have come out very satisfied with the results the Charger always have come out very satisfied with the results More

Good price on the truck. Was not happy with the up charge for dealer add on’s. Was not happy with the up charge for dealer add on’s. More

I am still waiting on refund so I can have my mini van picked up that they refused to put back together for the price i paid. Now the new service manager said it is 1000 to put engine back together but I picked up that they refused to put back together for the price i paid. Now the new service manager said it is 1000 to put engine back together but I doubt they even have all the parts since the mechanic working on the van quit during the investigation. Just waiting on the refund before I send wrecker to pick up van. Will never take another vehicle back over here again. Rolando, the service guy did a great job but the dealership won’t back him. More

The service dept at Big Star is the best in the industry. Absolute professionals and courteous. I will always have repairs done at this facility. Absolute professionals and courteous. I will always have repairs done at this facility. More

Great service. Bought two cars within a months period. That should tell you put service here. Bought two cars within a months period. That should tell you put service here. More

Jason and everyone else at Big Star was very helpful and I was very impressed by his willingness to help me purchase my Dodge Ram I will be sending everyone I know looking for a car your way I was very impressed by his willingness to help me purchase my Dodge Ram I will be sending everyone I know looking for a car your way More

The service tech associates were professional, listened to my needs, and provided recommendations. A+ for quality service at this dealership. to my needs, and provided recommendations. A+ for quality service at this dealership. More

The perfect car buying experience! Our Sales Consultant, CJ, was top notch! He listened to our wish list and immediately brought out the perfect vehicle for our family! We bought the f Our Sales Consultant, CJ, was top notch! He listened to our wish list and immediately brought out the perfect vehicle for our family! We bought the first and only car we looked at, that’s how perfect it was! The customer service was unmatched. We will definitely be recommending Big Star and CJ to anyone we know in need of purchasing a new vehicle! More