Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Quick deal. In and out in less than 3 hours. Fair price. Didn’t care for the dealer add ons but I guess that’s the business. In and out in less than 3 hours. Fair price. Didn’t care for the dealer add ons but I guess that’s the business. More

Quick and friendly service. Jeep drove like new. Service agent was very response and kept me the loop. Jeep drove like new. Service agent was very response and kept me the loop. More

This rating only represents my evaluation of two of your employees Jason Chatron and Timmie Dowdley as both were honest and professional. The rating I would give for the dealership is not available on your employees Jason Chatron and Timmie Dowdley as both were honest and professional. The rating I would give for the dealership is not available on your survey matrix. The only reason I purchased this truck reflects solely on the integrity of these two gentlemen. As part of the Ken Garff family of dealerships , your mission statement on the website states Treat People R.I.G.H.T. Please have your General Manager Mr Ryan Davis contact me as I would like to share with him my experience with Big Star! More

Great place to purchase a vehicle new or used ask for Jason Chatron he’ll get it done Jason Chatron he’ll get it done More

My only issue is making an appointment at service center is misleading. Don’t know why an appointment is needed if the only purpose is to get in the que for car repair and it can take several days before th is misleading. Don’t know why an appointment is needed if the only purpose is to get in the que for car repair and it can take several days before the technician looks at your vehicle. Based on my experience it’s a first come first served business structure with no appointment needed. Please make it clear on the website for the customer to better plan for being without a vehicle for a week. My repair was not complicated at it took 6 days to repair. More

Great service, amazing staff. Always happy with the service that I get when taking our vehicles. Always happy with the service that I get when taking our vehicles. More

This is my third vehicle purchased from this very dealership. They always have the best deals and the vehicle that I want. No need to shop around. dealership. They always have the best deals and the vehicle that I want. No need to shop around. More

Disappointed with the trade-in value that I was given on my 2020 Ram 1500 my 2020 Ram 1500 More

Great communication from the tech person. Saved a lot of time. The texting is a good idea. Saved a lot of time. The texting is a good idea. More

My sales man Kevin was great he did a excellent job but as far as me coming to get service that I paid over 3k for a warranty is horrible first they didn’t put my coolant cap on my car tight so all my cool as far as me coming to get service that I paid over 3k for a warranty is horrible first they didn’t put my coolant cap on my car tight so all my coolant leak out my car the same day secondly my oil was not changed cause the next day my car told me that I needed a oil changed and it’s been saying it ever since y’all touch my car will not return to this dealership for service at all More