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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.0
2,098 Reviews
You might expect a car company’s top priority to be cars, but not at Big Star Chrysler Jeep Dodge Ram Fiat Clear Lake. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 2,098 reviews

February 08, 2026

Cristian R. ALWAYS takes care of my needs promptly and professionally when dealing with my service needs for both my 300S & Ram truck. More

by casikkema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Rodriguez
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February 08, 2026

Adrian was a great help with my experience. He was able to get the vehicle fixed and returned in a timely manner. More

by scottallenblackley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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February 07, 2026

Great selection, Great prices. Sales staff very professional. Finance department was great also. Very nice facility. More

by twminshew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Wright
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February 06, 2026

I think his name was Christian, he was very polite and kept us updated on the services that was being done to our vehicle. More

by JUAN.REYNOSO413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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February 06, 2026

Great customer service. The time I spent there was minimal and got the work completed. I certainly would recommend this dealership 100%. More

by tsbabe01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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February 05, 2026

Did what I asked for, Very good. Very timely, Services that were not necessary were omitted. More

by erlingsenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant remember
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February 03, 2026

Great experience. No haggle price, honest and to the point. Zero stress. Jesse did a great job in walking us through the process. Cindy walked us through the loan, it More

by JORGE.E.SALAZAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse & Cindy
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February 02, 2026

Service was great and completed earlier than time provided. Recommend their service center and have a nice waiting lounge. More

by JGD
Recommend Dealer
Yes
Employees Worked With
Estefany
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February 02, 2026

oil change service takes too long. over an hour. Was not told why t took so long.always tells me what they want to fix though More

by THOM.BOWIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
na
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Feb 03, 2026 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Steven Garcia, Service Manager steveng@bigstardodge.com

February 01, 2026

The sakema. Was very informative and understood what I wanted . Great experience and he will be recommended More

by tamuse76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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