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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,587 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,587 reviews
November 25, 2023
Over 2 hours for an oil change and tire rotation. I had a noon appointment and needed to return to work. I had to go ask as I wasn’t told if an issue. I saw others come and go with one getting asked I had a noon appointment and needed to return to work. I had to go ask as I wasn’t told if an issue. I saw others come and go with one getting asked about her time and if she had an update. Not a good experience as I was late returning to work. I pre bought oil changes when I bought my truck and plan one more trip to this service department. And yes I bought my truck at this dealership. More
by midolphins34
Verified CustomerEmployees Worked With
Madison Spencer, Sky Dejohn
November 21, 2023
My vehicle was very well taken care of. All the issues were addressed and fixed in a timely manner. The service department was in constant contact while my vehicle was in their service de All the issues were addressed and fixed in a timely manner. The service department was in constant contact while my vehicle was in their service department. More
by smiller47
Employees Worked With
Vincent - Service
November 20, 2023
Very happy with buying process and people at Big Star Dodge,please to have bought a vechile at this place,people were friendly and helpful. Dodge,please to have bought a vechile at this place,people were friendly and helpful. More
by cortezjose0530
Employees Worked With
Madison Spencer, Sky Dejohn
November 18, 2023
Sales staff was very nice, knowledgeable and pleasant to work with. My only issue is that I am still waiting on my second key for my truck and it’s now been 2 weeks. I should not have to keep asking for i work with. My only issue is that I am still waiting on my second key for my truck and it’s now been 2 weeks. I should not have to keep asking for it and I’m getting very frustrated. More
by todd65
Employees Worked With
Madison Spencer, Sky Dejohn
