Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Great service, amazing staff. Always happy with the service that I get when taking our vehicles. Always happy with the service that I get when taking our vehicles. More

My only issue is making an appointment at service center is misleading. Don’t know why an appointment is needed if the only purpose is to get in the que for car repair and it can take several days before th is misleading. Don’t know why an appointment is needed if the only purpose is to get in the que for car repair and it can take several days before the technician looks at your vehicle. Based on my experience it’s a first come first served business structure with no appointment needed. Please make it clear on the website for the customer to better plan for being without a vehicle for a week. My repair was not complicated at it took 6 days to repair. More

This is my third vehicle purchased from this very dealership. They always have the best deals and the vehicle that I want. No need to shop around. dealership. They always have the best deals and the vehicle that I want. No need to shop around. More

Disappointed with the trade-in value that I was given on my 2020 Ram 1500 my 2020 Ram 1500 More

Great communication from the tech person. Saved a lot of time. The texting is a good idea. Saved a lot of time. The texting is a good idea. More

My sales man Kevin was great he did a excellent job but as far as me coming to get service that I paid over 3k for a warranty is horrible first they didn’t put my coolant cap on my car tight so all my cool as far as me coming to get service that I paid over 3k for a warranty is horrible first they didn’t put my coolant cap on my car tight so all my coolant leak out my car the same day secondly my oil was not changed cause the next day my car told me that I needed a oil changed and it’s been saying it ever since y’all touch my car will not return to this dealership for service at all More

Service was reliable and quick . .. The service department has always thorough and made it easy for service and repairs. .. The service department has always thorough and made it easy for service and repairs. More

Big Star Clear Lake has become my go-to place for any maintenance on my vehicles. The staff is amazing and professional, especially my service advisor, Adrian. He's honest and straight forward about what maintenance on my vehicles. The staff is amazing and professional, especially my service advisor, Adrian. He's honest and straight forward about what to expect in cost and timeframe. I highly recommend to everyone! Thank you for all you do! More

Initially I was quite disappointed when I purchased my vehicle from this dealership. Currently I am very satisfied with the service department personnel. I still have concerns about an extended warranty. vehicle from this dealership. Currently I am very satisfied with the service department personnel. I still have concerns about an extended warranty. More

Kept up to date on status which made me happy. The only complaint I would have is the crazy room spray that someone sprays in the advisor desk area first thing in the morning. It was over powe The only complaint I would have is the crazy room spray that someone sprays in the advisor desk area first thing in the morning. It was over powering. However, that has nothing to do with my advisor or mechanics. More