Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Terrible service. I asked for an oil change. My car was there for a week and my oil wasn't changed. Also, there was zero communication. I think my car would still be t I asked for an oil change. My car was there for a week and my oil wasn't changed. Also, there was zero communication. I think my car would still be there if I hadn't called and insisted on getting it back. More

Had an appointment with Cristian in the service department. He assisted us in getting the service we needed, and kept us informed as to how long the service appointment would take, updating us as department. He assisted us in getting the service we needed, and kept us informed as to how long the service appointment would take, updating us as we waited. Good Job. More

The young lady that assisted me seemed nice but she called me twice to tell me the price of my car. Each time I asked her does that include my warranty, because I have extended warranty. She was not called me twice to tell me the price of my car. Each time I asked her does that include my warranty, because I have extended warranty. She was not aware of that. She said she will call me back to give me an updated price and never did. I found out what I owed once I picked up my car. More

Mehma is excellent at her job and always makes sure I'm satisfied with the service completed. She has helped guide me through many recalls on my Jeep and I look forward to working with her in the future. satisfied with the service completed. She has helped guide me through many recalls on my Jeep and I look forward to working with her in the future. More

The service is fast and efficient. Employees are friendly and professional. The dealership goes above and beyond. Employees are friendly and professional. The dealership goes above and beyond. More

Polite, courteous professional I’ve been telling her since 2009 won’t go any place else since 2009 won’t go any place else More

Big Star Dealership receives a five star for everything from the car options, sales, accounting, and service! from the car options, sales, accounting, and service! More

Ike fixed me up. He kept me informed and showed me around the customer waiting. He kept me informed and showed me around the customer waiting. More

The service advisor was very attentive and he fully explain the process for my oil change. The car wash was also very good. explain the process for my oil change. The car wash was also very good. More

Joe in service is always 💯! ! Super helpful informative and wants to get get you taken care of. Rare these days. I definitely recommend them for service ! Super helpful informative and wants to get get you taken care of. Rare these days. I definitely recommend them for service More