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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Webster, TX

4.3
757 Reviews
Call Service Center (281) 699-2793

757 Reviews of Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

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August 14, 2024

It is easy to make a service appointment. I waited A week or so for a rental to be available, that was the only frustrating part. Adrian was the advisor, he is awesome! He kept me updated on More

by ILEANA82091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Alvares
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August 14, 2024

Bigstar Chrysler Jeep dodge ram fiat at Clearlake help with the options on what to do with my car More

by xavier9090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
Report | Print
August 12, 2024

Very good experience dealing with Josh in service! Got my vehicle fixed and took good care of us there More

by jrossjones89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Sandoval , Madison Spencer, Sky Dejohn
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August 09, 2024

Austin was the best always taking care of customer really appreciate his hard work with us More

by camposhumberto52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
August 08, 2024

great great great great great great great great great great great great great great great More

by fredmontes84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
Report | Print
August 08, 2024

Cristal was very helpful in getting to the bottom of the issue which was difficult to diagnose. They also took the time to do a very thorough test drive and QC check to make sure the repair fixed the issue More

by j1ferrante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal
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August 03, 2024

Took car to be serviced found damage to my rearview mirror could have been damaged in the car wash area been waiting over two weeks for them to review footage to see if it was damaged at the shop , cal More

by pachecr07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian with service department
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Aug 05, 2024 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Ryan Davis, General Manager rdavis@bigstardodge.com

August 01, 2024

The service was great and Paul was fantastic, the best servicer, only issue I had was the oil leaking out, but Paul made sure I was taken care of. More

by juliocolvera713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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July 30, 2024

Su servicio fue excelente y joshua con mucha amabilidad, nos gusta su servicio siempre estoy satisfecho More

by ruiz.almav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
July 28, 2024

It is a very nice place. The people are nice and very helpful. I will recommend this place. More

by Powers.derrin
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
Report | Print
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