Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Poor communication and updates regarding the status of repairs from the service department and service advisor. Difficult contacting representatives via phone or email. repairs from the service department and service advisor. Difficult contacting representatives via phone or email. More

It was a very good experience the man that helped me he was extremely good. was extremely good. More

Erik was such an amazing help would definitely recommend to anyone because he has the best hospitality!! to anyone because he has the best hospitality!! More

Cristian kept me well informed about my service and let me know what services I needed to do. me know what services I needed to do. More

Great experience. Always professional and take great care of my vehicles. Been using for years and it always goes well. Always professional and take great care of my vehicles. Been using for years and it always goes well. More

Profession Staff was observed throughout this location during both visits and each time I called. during both visits and each time I called. More

Amazing service! 100% recommend their service they are more then willing to help with whatever you need 100% recommend their service they are more then willing to help with whatever you need More

The dealership had tightened my oil cap so tight they stripped it. Then my normal mechanic would not touch it until the dealership replaced it. I had to wait several hours for them to replace it and they stripped it. Then my normal mechanic would not touch it until the dealership replaced it. I had to wait several hours for them to replace it and they didn’t even change the oil when they did it. Thankful they fixed their mistake but seriously! More

My customer service rep was great. The only unfortunate part was the loaner vehicle. If I am taking in a Wagoneer, I should have a wagoneer for the loaner. If this was a couple of days The only unfortunate part was the loaner vehicle. If I am taking in a Wagoneer, I should have a wagoneer for the loaner. If this was a couple of days okay, but when I was told that it will be three weeks out… a vehicle should be equal to what was delivered. More

Vincent was great! Professional and always kept in touch with the progress of my vehicle Professional and always kept in touch with the progress of my vehicle More