Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center
Webster, TX
757 Reviews of Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center
Poor communication, brought car in for oil-change and State inspection. After two hours went to service desk to see what was going on. Car was ready, but they were waiting for their "Inspector"to show up State inspection. After two hours went to service desk to see what was going on. Car was ready, but they were waiting for their "Inspector"to show up. Took the car to another place for the inspection. More
It is conveniently located, the process to schedule a service appointment is easy and the service representatives give great customer service. service appointment is easy and the service representatives give great customer service. More
I have always been greeted with a smile and how may I help you, the personal were dressed appropriately the area was very clean, the service has always been top notch help you, the personal were dressed appropriately the area was very clean, the service has always been top notch More
I usually have great service at this location. This time it was a lot different. The associate I spoke with may have been in training as she had to ask someone for help writing up my work order wh This time it was a lot different. The associate I spoke with may have been in training as she had to ask someone for help writing up my work order which was just an advantage care service. The service usually takes about an hour but 2 hours later I walked back to the service area where multiple people seemed to be shooting the breeze. The saw me walk up and ask about my truck and wouldn’t you know it was ready. Probably had been ready for an hour but no one took the time to notify me. 15 minutes after I left I received multiple text messages that my truck was ready. What a joke. More