Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Webster, TX

4.4
758 Reviews
Call Service Center (281) 699-2793

758 Reviews of Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Sort by
February 01, 2024

Vincent is the best tech! . I love how he know what he is doing and very quick in Responding. Will definitely recommend him with friend ! More

by Quinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Report | Print
February 01, 2024

I wrote an Email to Mr. Robinson a few months back about a few ongoing issues with the 2022 Ram I was sold. No response yet. More

by RT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
Report | Print
Feb 05, 2024 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our dealership, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Scott Kimborough, General Manager, skimbrough@bigstarbuickgmc.com

January 28, 2024

MEHMA, was very knowledgeable and transparent with all the repairs, she made the process easy and effortless. More

by dominic_martinez2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
Report | Print
January 27, 2024

Very professional and Rafael was good at getting back to me with updates on my car. More

by moses.castaneda7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael from Service department
Report | Print
January 27, 2024

Professional, knowledgeable, caring and dependable. I never have concerns about this dealership working on my Jeep Wrankler. More

by tom@watsonemail.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike is the person I know best and he is the main reason I use Star.
Report | Print
January 27, 2024

Great service. ...need loaner cars though. No supply chain excuses anymore. That is the type a thing that makes a customer LOVE a dealership and will always return More

by JaylonW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehma
Report | Print
January 26, 2024

Paul is always helpful. Never have a problem, there on tops of things. They communicate well. More

by prissg713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
January 26, 2024

All I can said they need to be more organized and clean when finishing any repairs/services. More

by CRUZALMARAZ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer, Sky Dejohn
Report | Print
January 26, 2024

I went in for my oil service at the appointed time. Everyone was courteous. Service was excellent and the time for my service was decent. More

by dtremont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sky Dejohn
Report | Print
January 25, 2024

Car service was done in a timely manner and the vehicle was returned in a cleaned state More

by vasquez.94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
Report | Print
1
...
43
44
45
...
76