Called to find out if I could get my Ranger in for oil change. They said it would take 1 to 1.5 hours. They gave me a 1:30 appointment so I drove from league city . When I arrived they took my truck and hid it out of sight. Then 1 hour later it didn’t move, 1.25 hours later no movement. They still had a vehicle in front of mine. He had a 1:30 appointment and was never told that they were short handed. COVID was their excuse. I finally had to take my Ranger and leave because I can’t drive 45 min and wait 3 hours for an oil change and tire rotation. Took it to Firestone League City and got it done. Mad!