Big Star Ford

It’s the only place I take my truck for service and repairs.every time repairs.every time More

Ok, but did not have everything ready and correct. State inspection not done, had to do myself. I did get reimbursed. Wrong temp tag applied, I got pulled over by the police. Had to get sent a new State inspection not done, had to do myself. I did get reimbursed. Wrong temp tag applied, I got pulled over by the police. Had to get sent a new one. Only came with one key. Reached out multiple times to get the new spare key. They never responded with a date to get it done. Just did it myself and paid $300 out of pocket. More

Great dealership to purchase a truck from. quick and very professional.and very honest with prices quick and very professional.and very honest with prices More

Guessing the service center is good didn’t have dealings with them. Dealt with as pre sales with them. Dealt with as pre sales More

I bought my truck here at big star ford and had 3 free oil changes. First oil changes went great but then the second was the worst. Didn’t have steering fluid I needed the fuel filter wasn’t changed like oil changes. First oil changes went great but then the second was the worst. Didn’t have steering fluid I needed the fuel filter wasn’t changed like I asked them too! I will not be going back for my third worst service ever! More

My service advisor was great and very knowledgeable Marion got my vehicle back on around the time she promised Marion got my vehicle back on around the time she promised More

I love the excellent service that I always get at Big Star Ford. Your employees are very professional.! Star Ford. Your employees are very professional.! More

Derek was very friendly and extremely easy to work with. He listened to what my needs were and worked hard to meet them. He even took a 360 degree video of the vehicle I was interested in and sent it to He listened to what my needs were and worked hard to meet them. He even took a 360 degree video of the vehicle I was interested in and sent it to me before I drove to the dealership. I very seldom purchase an extended warranty when buying a new vehicle. The finance department spent a lot of time explaining what each package covered making the decision to purchase one extremely easy. Due to TxDOT requirements along SH 388the dealership access is not real easy, but worth the inconvenience. More

Always informative and helpful. Wonderful attitude and atmosphere. Very knowledgeable of your vehicle warranty and what’s due Wonderful attitude and atmosphere. Very knowledgeable of your vehicle warranty and what’s due More