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Big Star Ford

Manvel, TX

3.9
791 Reviews
Call Dealership (866) 663-6972

17717 South Fwy

Manvel, TX

77578

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791 Reviews of Big Star Ford

November 01, 2023

Excellent job! I highly recommend Big star Ford. People are courteous, efficient, and perform the work in a timely manner. More

by DCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
Report | Print
November 01, 2023

I have never had a problem at this dealership. I would take them my business every time More

by c.sedillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
Report | Print
October 31, 2023

Did not provide updates for the two weeks my vehicle was at the dealer. I could not get a hold of anyone to give me an update. Very poor communication. I literally had to just show up a couple times at the More

by fredgabuya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steffany Smith
Report | Print
October 31, 2023

Great job, i liked the pickup aspect and being able to use my ford pass points More

by WARDELLWHITTAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al wade, Jacques Davidson, Madison Spencer, Kevin Butcher, Tim Jach, Beth Patlan, Steffany Smith
Report | Print
October 29, 2023

Angel treated me like I was his only customer - and the work I needed was just RECALL work! More

by JIM.LAUCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel in Service
Report | Print
October 28, 2023

I appreciate the communication and customer service I received. The pick-up and Uber rides were a big plus. More

by roadhouse1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in service.
Report | Print
October 27, 2023

Been using them for years. They are good at taking care of my issues as well as maintenance requirements, More

by Doc Savage
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Juarez
Report | Print
October 26, 2023

Cory took care of my scheduling of a ford recall. Very pleased with everything so far. More

by bhendrix1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
October 26, 2023

AWESOME, service. Marion the service representative is a definite asset. She understands your needs and makes sure your car and you are taken care of. The service mech More

by mullikinj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marion
Report | Print
October 26, 2023

Great Service, staff are attentive to what customer needs. Did great service on my vehicle More

by JESSECORPUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
Report | Print
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