Big Star Ford

The salesman gave me an update on my car without me calling and asking about it. Dealer employees are super great Very polite . I will be back for sure for my next vehicle. I will definitely tell frien calling and asking about it. Dealer employees are super great Very polite . I will be back for sure for my next vehicle. I will definitely tell friends and family about the dealership once again, very professional, one of the best dealerships I dealt with in years More

Salesperson went over the details of my new car purchase and has been very helpful! and has been very helpful! More

People were friendly and helpful. The waiting time however was extremely long and I didn't get a car wash which is part of the advantage plan. Maybe you should remove car wash from be The waiting time however was extremely long and I didn't get a car wash which is part of the advantage plan. Maybe you should remove car wash from being a perk since I didn't get my car wash the previous 2 times either. More

Very poor communication. This dealership had my vehicle for over 6 weeks and it still is not fixed properly. This dealership had my vehicle for over 6 weeks and it still is not fixed properly. More

They were courteous, friendly and fast! .... everything about the truck was exactly what we read about on line...we left completely satisfied! .... everything about the truck was exactly what we read about on line...we left completely satisfied! More

Super friendly and easy to work with. Made our process quick and easy which is great! Made our process quick and easy which is great! More

Great service from Rene! I appreciate the prompt response whenever I had a question regarding my vehicles. I appreciate the prompt response whenever I had a question regarding my vehicles. More

One of the better car buying experiences that i have had. Initially, i was upset because the truck i was coming to look at was loaned out to a customer. However, Ali found a different truck that worked out Initially, i was upset because the truck i was coming to look at was loaned out to a customer. However, Ali found a different truck that worked out well for my needs. Paperwork with finance guy went smoothly. More

They have been good to work with. I have only delt with the service department. So far so good! I have only delt with the service department. So far so good! More