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Big Star Ford

Manvel, TX

4.1
761 Reviews

17717 South Fwy

Manvel, TX

77578

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761 Reviews of Big Star Ford

September 29, 2023

Slow in solving issues Not keeping customer aware what's going on overall very disappointing More

by LOVELORINDA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Look them up
September 29, 2023

love how they help you. they were so nice and willing wanted to help. glad to do business with you all. thanks for all you do. More

by PMILLARD685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Juarez, Ali Alshakarchi, Anthone Cavness
September 28, 2023

Very helpful on everything. They go above and beyond to help make things easier and a smooth transaction. More

by LONGHORNGAMING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Juarez
September 28, 2023

The people work together to get things done. The wait is decent and love the Uber since I live around the corner. More

by NOLARIE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Sijuwade, Steffany Smith
September 28, 2023

I enjoyed the experience with my salesperson. He was extremely professional and patient. Worked with me until we got the deal done. More

by garynbrown412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Chen
September 28, 2023

Marion in the service department provided a good service and the jobs was done as promised. More

by JAWCHING_LIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marion
September 28, 2023

Alfred has led me through the purchasing of at least 7 vehicles. He is family to me. Great salesman’s and person!!!! More

by troydaltonbone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Kevin Butcher, Alfred Sijuwade, Tim Jach, Beth Patlan, Steffany Smith
September 27, 2023

I would not recommend this to anyone, my service advisor wasn’t very helpful ,the broke other parts on my truck and charged me for it things that should’ve been covered by my insurance or my warranty. I wou More

by Darvin Kidsy Sr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steffany Smith
September 27, 2023

Overall, good customer service. They queezed me in as a walk-in (not scheduled service). More

by CHLUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
September 26, 2023

As always your wonderful customer service team took care of all my car issues and did a fast and thorough job.... More

by Martytee210
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service team front desk the face of strength of company, they take care of us...
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