Big Star Ford

My car broke down the night before and the very next day Alexis had me in a 2019 dodge charger by the end of the day. Very detailed explanations, I didn’t even have to explain anything to my parents because Alexis had me in a 2019 dodge charger by the end of the day. Very detailed explanations, I didn’t even have to explain anything to my parents because of how well he explained everything More

Thank you for understanding my concerns and resolving the issues the first time. I really you help. issues the first time. I really you help. More

Brian was extremely patient and kind to my family and I making sure we were in the car that we love! THANKS BRIAN! making sure we were in the car that we love! THANKS BRIAN! More

I always appreciate the work that big star Ford does in taking care of my vehicle and the professionalism that they show with great attitudes. taking care of my vehicle and the professionalism that they show with great attitudes. More

They made it easy and fast. We we’re able to test two car make sure of our decision and never got push to hurry up We we’re able to test two car make sure of our decision and never got push to hurry up More

We had a great experience working with Big Star Ford and Alfred. Both the Sales and Finance process went great. We weren't going to purchase that day, but it was so easy, we went ahead and closed the deal. Alfred. Both the Sales and Finance process went great. We weren't going to purchase that day, but it was so easy, we went ahead and closed the deal. More

Charge double what any other dealership charges for oil and fuel filter changes. When confronted about the issue nothing gets resolved. and fuel filter changes. When confronted about the issue nothing gets resolved. More

Big Star Ford is 50 minutes away from me but I always find my way back thanks to Alfred and the whole Big Star Family. Another smooth and hassle-free purchase and I will definitely be back for my next on find my way back thanks to Alfred and the whole Big Star Family. Another smooth and hassle-free purchase and I will definitely be back for my next one. More

Marion was very helpful and kept us posted about the work being done. She went out of her way to help us. The dealership was very clean and made waiting for our work to completed comfortable. being done. She went out of her way to help us. The dealership was very clean and made waiting for our work to completed comfortable. More

Great process. Streamline and efficient they gave me the numbers and numbers never changed. Actually enjoyed a trip to the dealer. Jimmy provided great customer Streamline and efficient they gave me the numbers and numbers never changed. Actually enjoyed a trip to the dealer. Jimmy provided great customer support. More