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Big Star Ford

Manvel, TX

4.1
761 Reviews
Call Dealership (866) 663-6972

17717 South Fwy

Manvel, TX

77578

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761 Reviews of Big Star Ford

July 26, 2023

Fast good service I would buy another vehicle from big star Thank you very much More

by j.villarreal87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
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July 25, 2023

Everything went smoothly everyone was pleasant even when I was looking at a new Bronco the salesman came right out to help More

by nellums.v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Mark
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July 25, 2023

Renee Troncoso is amazing, she always manages. to outdo herself. Great customer Service. She Awesome, hold on to this one!!! Thank you, Robert More

by RLOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Troncoso
Report | Print
July 25, 2023

This was the easiest transaction I have had buying a vehicle. The entire pre-owned team was straight forward. Alex was great to deal with during all of this. More

by dkg1495
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Delapaz
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July 25, 2023

Had the truck I was looking for F150 5. 0 . John Cole was very knowledgeable about the vehicle . More

by moander1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cole 5 stars
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July 25, 2023

I took my truck here for a primary reason. Time for a safety inspection. i was willing to wait. I knew there was a recall, so I asked about it. Sure they could do that, but the truck would hav More

by kawika M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Torin Murray
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Jul 26, 2023 -

Big Star Ford responded

Hello Kawika, Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our service department, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Thank you. Steffany Smith, Service Manager stsmith@bigstarford.com

July 25, 2023

Service department excellent! ! Sales Department Very bad and need to be transparent on all transactions. More

by rgilmore944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember sales person name
Report | Print
July 25, 2023

Brian was cool salesman. Everything went well on trade/purchase transaction. Hopefully our new vehicle will work out great! More

by KELLIE2
Recommend Dealer
Yes
Employees Worked With
Brian
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July 24, 2023

Richard J. was great to work with and had exceptional customer service! Would recommend to friends and family! More

by Eric R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Juarez
Report | Print
July 23, 2023

Renee did a wonderful job she is truly an asset to your company and does a good job. More

by tadlockj0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee
Report | Print
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