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Big Star Ford

Manvel, TX

4.2
750 Reviews

17717 South Fwy

Manvel, TX

77578

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750 Reviews of Big Star Ford

November 27, 2023

Richard was the best salesman we have ever dealt with. Great place to get a car from. They are not pushy. More

by chriscanales82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Butcher, Richard Juarez
November 27, 2023

I’m very disappointed you’re people’s never replace my air bags on my ranger and they lie and said they did thanks More

by granilloreadymix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steffany Smith
November 26, 2023

The dealership picked up my car and returned it 6 hours later. Only in for an oil change. I had to call them to find out about my car. More

by lindalfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
November 26, 2023

Derek’s customer service was excellent. I expressed exactly what I wanted and he had it ready when I arrived with a “VIP” tag on it. My family and I felt not only special but as if we were More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Frank
November 25, 2023

not reviewing my extended warranty thoroughly. I have an extended warranty. I brought my car for checked engine and they changed my purge valve, Within 3 months i need to bring my car engine and n More

by ZIM_TUNGPALAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steffany Smith
November 25, 2023

I was prejudiced against you, I had come twice before, maybe because you acted indifferently and you were busy. The service was good the last time I came. More

by Talhaerer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Alshakarchi
November 25, 2023

V E R Y G O O D P L A C E S S More

by AROD0944
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex De La Paz
November 25, 2023

The first time I brought my truck in for service it was a total disaster. This time I was completely satisfied with the way that I was treated. Both the service technician and the gentleman who was my initia More

by DIXSON.ALVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
November 24, 2023

I’m satisfied on your service very good service writer and they do what they say More

by LESLIE_SANTOS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
November 24, 2023

Need to have more comfortable seats, in the waiting area and more comfortable seats at the desk while you making the deals. need to have a variety of snacks in the waiting area and need to have someone at t More

by halltatum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Martin