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Big Star Ford
Manvel, TX
766 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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766 Reviews of Big Star Ford
November 23, 2021
I just purchased a new expedition from Big Star and it was the most painless car-buying experience I've ever had! Alfred Wade was my salesman and he was excellent! was the most painless car-buying experience I've ever had! Alfred Wade was my salesman and he was excellent! More
by pjcluins
Employees Worked With
Alfred Wade
November 15, 2021
Tori made my car buying experience flawless. She paid attention to the details and got me the truck I wanted for the price I wanted to pay. Everyone was amazing and treated us like family. attention to the details and got me the truck I wanted for the price I wanted to pay. Everyone was amazing and treated us like family. More
by llteach
Employees Worked With
Tori
September 17, 2021
Stopped in to look at a F150 they had in stock.Steven Stopped in to look at a F150 they had in stock. Steven Sawyer showed me the vehicle it was equipped with the options I wanted. They gave me a fair pr Stopped in to look at a F150 they had in stock. Steven Sawyer showed me the vehicle it was equipped with the options I wanted. They gave me a fair price for my trade in so I drove off with a new truck. Everyone Was very professional and I was pleased with the whole process. I had a very good experience More
by R.guillot
Employees Worked With
Steven Sawyer
August 30, 2021
Purchasing a 2022 F250 Platinum for full MSRP 85K. Got paperwork and dealer added another $2990.50 after market charge. Truck was not even delivered yet so tint and bed liner was not installed. The sales paperwork and dealer added another $2990.50 after market charge. Truck was not even delivered yet so tint and bed liner was not installed. The sales manager Buzz said they add it to every vehicle and they would not change it. BIG STAR FORD = GREEDY. This is my ninth super duty and I normally pay around 10K off of MSRP. I was willing to pay full MSRP because of the current supply situation but to gouge a customer another 3,000.00 is to much. I had to walk away on principle... I feel sorry for the salesman Anthone he was great. More
by doc
Employees Worked With
Anthone
August 01, 2021
John Cole and Clay Sanford , Did a wonderful job on helping us with our new purchase. John was respectful and very helpful from the moment we met him on the lot! helping us with our new purchase. John was respectful and very helpful from the moment we met him on the lot! More
by Nelson
Employees Worked With
John cole
May 29, 2021
Alfred at Big Star Ford is the most caring and thoughtful salesman ever, got me the deal I wanted and in the perfect vehicle. I would refer him to anyone that's ready to buy!! salesman ever, got me the deal I wanted and in the perfect vehicle. I would refer him to anyone that's ready to buy!! More
by hinskibobbie
Employees Worked With
Richard Juarez, Steven Sawyer, Mark Labberton, Brandon Norman, Jacques Davidson, Derek Frank
April 14, 2021
Called to find out if I could get my Ranger in for oil change. They said it would take 1 to 1.5 hours. They gave me a 1:30 appointment so I drove from league city . When I arrived they took my truck an change. They said it would take 1 to 1.5 hours. They gave me a 1:30 appointment so I drove from league city . When I arrived they took my truck and hid it out of sight. Then 1 hour later it didn’t move, 1.25 hours later no movement. They still had a vehicle in front of mine. He had a 1:30 appointment and was never told that they were short handed. COVID was their excuse. I finally had to take my Ranger and leave because I can’t drive 45 min and wait 3 hours for an oil change and tire rotation. Took it to Firestone League City and got it done. Mad! More
by freezernc
Employees Worked With
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