Big Star Ford

We were zoned in on a blue dodge & when we got there to sign papers on it then we were notiffied last minute that it was having a lot of problems. We were offered another dodge, that we wound up liking. to sign papers on it then we were notiffied last minute that it was having a lot of problems. We were offered another dodge, that we wound up liking. It delayed us quite a bit because we were on a limited time frame to get a truck and because of our limited time, we had no other option other than to go over our budget. Whitlee provided very good service. More

I decided to contact Big Star Ford because it is close to the house and I am glad I did. Sky was quick to respond to my request for a new explorer. He was very patient with me and my wife. They did not ha the house and I am glad I did. Sky was quick to respond to my request for a new explorer. He was very patient with me and my wife. They did not have one with the options we wanted on the lot. They took the time to find one with all the options we wanted and had it there the next day. They gave me a good price for my trade and finance was quick and easy. John spent about 30 minutes showing me all of the bells and whistles that the new explorer has. Overall it was an easy process from start to finish. I will be going back to Big Star in the future and will be recommending them to my family and friends. More

Sky was great to deal with and made my purchase easy.John went over all the technical stuff on the new expedition. James made the financial process easy. went over all the technical stuff on the new expedition. James made the financial process easy. More

We have gone to auto nation by Gulf freeway (champion Ford Dealership) looking for this truck 2014 F-350 super duty Platinum and they were not friendly nor didnot take interested in our business, But Chr Ford Dealership) looking for this truck 2014 F-350 super duty Platinum and they were not friendly nor didnot take interested in our business, But Chris Olsen makes you feel so comfortable and friendly which we really appreciated he took the time to show us the trucks and explained things to us. This experience was much better than when we bought our Escalade on 2009. More

Sky DeJohn and the staff involved was very helpful in helping me make my decision. The honesty, and frendliness is what won me over. I love my ford 2014 Fiesta. I couldn't have gotten better service any helping me make my decision. The honesty, and frendliness is what won me over. I love my ford 2014 Fiesta. I couldn't have gotten better service anywhere else. More

WOW! After shopping on the internet and locating a truck that matched my criteria I was dreading going to the dealership. Being a guy I was anticipating the long drawn out process of purchasing a vehicle. A that matched my criteria I was dreading going to the dealership. Being a guy I was anticipating the long drawn out process of purchasing a vehicle. After meeting Jose Joel Hernandez all those fears disappeared. He was knowledgeable and personable and quick. The entire purchasing event was the quickest I have ever done. My girlfriend even said "That was quick"! EEEyup! I was able to drive home in a new truck. THANKS BIG STAR FORD! More

Very friendly staff and process of obtaining a loan was smooth. They let us test drive the vehicle for the weekend and made sure we were knowledgeable about the functions of the vehicle and programmed our smooth. They let us test drive the vehicle for the weekend and made sure we were knowledgeable about the functions of the vehicle and programmed our phone to the my touch system. John Taylor will give you exceptional service if you have any problems with your vehicle. We have bought three of our vehicles there and always check them first before going anywhere else! More

I purchased a 2013 F250 Platinum, August 16th 2013 and i must admit i was very impressed with the whole experience. When there look for Jacques Davidson and Don Hawthorne they looked after me and gave me must admit i was very impressed with the whole experience. When there look for Jacques Davidson and Don Hawthorne they looked after me and gave me a great deal More

Sky was most helpful and talkative about family instead of trying to make me buy something I did not want. James in finance was also more than helpful finding the best interest rate for me. John was most i of trying to make me buy something I did not want. James in finance was also more than helpful finding the best interest rate for me. John was most informative on the features of my new truck. I will buy my next vehicle from Sky because of his honesty and his ability to ease the strain of buying a new vehicle. More